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Towards a Knowledge-Sharing Organization: Some Challenges Faced on the Infosys Journey

V. P. Kochikar (Infosys Technologies Limited, India) and J. K. Suresh (Infosys Technologies Limited, India)

EISBN13: 9781605664774|DOI: 10.4018/978-1-59140-259-6.ch014

OnDemand Chapter PDF Download Download link provided immediately after order completion

Abstract

Knowledge Management (KM) has gained in importance as organizations have increasingly realized the need to manage their intellectual capital explicitly. Infosys Technologies, a leading IT consulting services provider, has defined a KM architecture to meet the needs of its employees. This case recounts the challenges faced along Infosys’s KM journey.

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Towards a Knowledge-Sharing Organization: Some Challenges Faced on the Infosys Journey

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