MLA
Wijnhoven, Fons. "Operational Knowledge Management." Encyclopedia of Knowledge Management, Second Edition, edited by David Schwartz and Dov Te'eni, IGI Global, 2011, pp. 1237-1249. https://doi.org/10.4018/978-1-59904-931-1.ch118
APA
Wijnhoven, F. (2011). Operational Knowledge Management. In D. Schwartz & D. Te'eni (Eds.), Encyclopedia of Knowledge Management, Second Edition (pp. 1237-1249). IGI Global. https://doi.org/10.4018/978-1-59904-931-1.ch118
Chicago
Wijnhoven, Fons. "Operational Knowledge Management." In Encyclopedia of Knowledge Management, Second Edition, edited by David Schwartz and Dov Te'eni, 1237-1249. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-59904-931-1.ch118
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