Organizational Actions, Computer Attitudes, and End-User Satisfaction in Public Organizations: An Empirical Study

Organizational Actions, Computer Attitudes, and End-User Satisfaction in Public Organizations: An Empirical Study

Adel M. Aladwani (Kuwait University, Kuwait)
Copyright: © 2002 |Pages: 8
DOI: 10.4018/joeuc.2002010104
OnDemand PDF Download:
$37.50

Abstract

This paper reports the results of a field study that investigated the relationship among organizational actions (management advocacy and internal computing support), computer attitudes, and end-user satisfaction in public organizations. The results show that computer attitudes have a positive direct influence on end-user satisfaction. The findings also reveal that management advocacy has positive direct effects on computer attitudes and end-users satisfaction. Internal computing support, however, failed to show a significant effect on neither computer attitudes nor end-user satisfaction. We discuss these results and suggest directions for practice and future research.

Complete Article List

Search this Journal:
Reset
Open Access Articles: Forthcoming
Volume 29: 4 Issues (2017): 1 Released, 3 Forthcoming
Volume 28: 4 Issues (2016)
Volume 27: 4 Issues (2015)
Volume 26: 4 Issues (2014)
Volume 25: 4 Issues (2013)
Volume 24: 4 Issues (2012)
Volume 23: 4 Issues (2011)
Volume 22: 4 Issues (2010)
Volume 21: 4 Issues (2009)
Volume 20: 4 Issues (2008)
Volume 19: 4 Issues (2007)
Volume 18: 4 Issues (2006)
Volume 17: 4 Issues (2005)
Volume 16: 4 Issues (2004)
Volume 15: 4 Issues (2003)
Volume 14: 4 Issues (2002)
Volume 13: 4 Issues (2001)
Volume 12: 4 Issues (2000)
Volume 11: 4 Issues (1999)
Volume 10: 4 Issues (1998)
Volume 9: 4 Issues (1997)
Volume 8: 4 Issues (1996)
Volume 7: 4 Issues (1995)
Volume 6: 4 Issues (1994)
Volume 5: 4 Issues (1993)
Volume 4: 4 Issues (1992)
Volume 3: 4 Issues (1991)
Volume 2: 4 Issues (1990)
Volume 1: 3 Issues (1989)
View Complete Journal Contents Listing