Library Reference Services and Information Literacy: Models for Academic Institutions

Library Reference Services and Information Literacy: Models for Academic Institutions

Rosanne M. Cordell (Northern Illinois University, USA)
Release Date: June, 2013|Copyright: © 2013 |Pages: 254
ISBN13: 9781466642416|ISBN10: 1466642416|EISBN13: 9781466642423|DOI: 10.4018/978-1-4666-4241-6


As classrooms and universities strive to adapt their instructional methods to an ever progressing technological age, it is imperative that academic libraries also revisit the ways in which reference and instruction services are organized and implemented.

Library Reference Services and Information Literacy: Models for Academic Institutions not only advocates for a more intentional integration of reference and instructional services, but it also provides organizational background, staff objectives, and various successes and challenges that have already been experienced by real institutions. This publication is an important reference source for librarians, practitioners, and university leaders who wish to maximize the current utilization of their resources.

Topics Covered

  • Distance Education
  • Instruction Models
  • Library Instruction Services
  • Organizational Behaviors
  • Project Management
  • Reference Services

Reviews and Testimonials

The target audience of this book reads as librarians practicing in the profession as well as support staff and students about to embark on their own careers. As noted in its subtitle, this book is intended for those working or seeking to work in academic institutions. While librarians may find some difficulty implementing some of the ideas mentioned in the book due to the nature of their own particular libraries, the variety of case studies presented in chapters five through eleven make it likely that some practices presented will suit anyone reading the book. This book is recommended for reference service and information literacy librarians.

– Jennifer Wright, Owensboro Campus Librarian, Western Kentucky University

Cordell advocates that reference and instruction are the core services in academic libraries with a single purpose of integrating information literacy (IL) with the institutional curriculum. [...] This volume provides current and future trends of the core library instruction services and is recommended for academic libraries.

– Ma Lei Hsieh, American Reference Books Annual

The aim of this book is to discuss two core aspects of academic librarianship: library reference services and information literacy. The book traces the history of these areas of service, the relationship between them, and the way in which libraries in academic institutions are performing these roles/services in a rapidly changing arena. [...] Although academic in its nature, the layout of the book, the division of sections and tone of writing result in a book that is easy to read. The content is instructional and informative from a professional learning point of view, although I do think its audience will be limited to the academic library sector or a student of librarianship undertaking research.

– Cindy Bissett, TAFE Tasmania, Australian Library Journal, 63 (3)

Table of Contents and List of Contributors

Search this Book:
Table of Contents
Rosanne M Cordell
Chapter 1
Rosanne M Cordell
Reference services in libraries in the United States were first described and organized in the last quarter of the nineteenth century. However... Sample PDF
Reference: A Short History
Chapter 2
Rosanne M Cordell
The array of reference services offered in academic libraries in the 21st century is vast and may seem overwhelming to librarians struggling to keep... Sample PDF
Reference in the 21st Century
Chapter 3
Rosanne M Cordell
Instruction in the use of academic libraries has a long history but was not well established as a permanent and formal part of academic libraries in... Sample PDF
A Short History of Instruction in the Use of Libraries
Chapter 4
Rosanne M Cordell
The adoption of Association of College & Research Libraries (ACRL) information literacy standards, the rapid development of teaching and learning... Sample PDF
Library Instruction in the 21st Century
Chapter 5
Patricia A. Antonelli
Instruction and reference services are pivotal as well as intertwined functions of the BGSU Firelands Library. In addition to promoting a relaxed... Sample PDF
BGSU - Firelands College
Chapter 6
Lily Todorinova
Throughout the history of the University of South Florida Libraries, instruction and reference have coexisted in one department, currently known as... Sample PDF
University of South Florida
Chapter 7
Nancy J. Weiner
This chapter is an overview of the reference and instruction services provided by librarians at David & Lorraine Cheng Library at William Paterson... Sample PDF
William Paterson University of New Jersey
Chapter 8
Kari D. Weaver
The University of South Carolina Aiken is a four-year regional, public, baccalaureate institution of approximately 3,200 students in rural South... Sample PDF
University of South Carolina Aiken
Chapter 9
Utah State University  (pages 119-133)
Britt Anna Fagerheim
Utah State University is rapidly expanding its distance education program, bringing changing reference and instruction needs. The rise of distance... Sample PDF
Utah State University
Chapter 10
Aline Soules
At California State University, East Bay, reference is one component of a comprehensive instructional program in information literacy. Based on this... Sample PDF
California State University, East Bay
Chapter 11
Rosanne M Cordell
Indiana University South Bend is a regional campus of the eight campus, 100,000-student Indiana University system. The campus’ and Library’s... Sample PDF
Indiana University South Bend
Chapter 12
Rosanne M Cordell
Reference and instruction services in academic libraries were indistinguishable in their early development but were separated administratively as... Sample PDF
Reference and Instruction Services as an Integrated Approach
Presidential Committee on Information Literacy: Final Report
Information Literacy Competency Standards for Higher Education
Professional Competencies for Reference and User Services Librarians
Guidelines for Behavioral Performance of Reference and Information Service Providers
About the Contributors

Author(s)/Editor(s) Biography

Rosanne Cordell is the Associate Dean for Public Services at Northern Illinois University where she supervises reference, instruction, document delivery, reserves, circulation, and collection maintenance services. Previously, she was the Head of Reference Services at Indiana University South Bend, where she had also served as Head of Library Instruction. Her interests include intellectual freedom, privacy, reference services, and information literacy. She was the chair of the American Library Association’s Office for Information Technology Policy Digital Literacy Task Force and is currently the co-chair of the Reference & User Services Access to Information Committee. She remains active in the ALA Intellectual Freedom Round Table and the Freedom to Read Foundation.