Systems Science and Collaborative Information Systems: Theories, Practices and New Research provides a rich discussion of the need for [a] deep understanding of users, their needs, and the context that they bring to an information system, as well as their backgrounds and behaviors. The work is as innovative in its approach as it is comprehensive in its scope. There is a clear international focus to this work, with authors from Spain, Mexico, Brazil, France, and the United States.
– John J. Regazzi, Long Island University and Focused Connections