Reviews and Testimonials
McIntyre, Dalkir, Paul, and Kitimbo present project managers, academicians, researchers, and advanced students with a resource on organizational development focused on a combination of evidence-based lessons learned and current tools in the field. The text is organized in three sections devoted, in turn, to defining the theoretical framework of the “lessons learned” approach, good practices in utilizing the “lessons learned” approach, and critical success factors in its application. Susan McIntyre is a Canadian independent researcher in the field of defense development. Paul is an independent consultant. Dalkir and Kitimbo are faculty members of McGill University, Canada.
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