A Study on the Adoption of Smart Home Technologies Among the Homeowners in Malaysia

A Study on the Adoption of Smart Home Technologies Among the Homeowners in Malaysia

Kenn Jhun Kam, Lim Jun Wei, Tze Shwan Lim, Habizah Sheikh Ilmi, Lam Tatt Soon
DOI: 10.4018/978-1-6684-8253-7.ch001
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Abstract

It is an undeniable fact that by implementing smart home technology (SHT), the quality of life for the occupants within can be improved for different aspects such as safety, leisure, comfort, and healthcare. However, it is discovered that Malaysians are highly reluctant in adopting SHT in their house. The research approach undertaken was quantitative method by sending questionnaire through emails. This research found the main key features of SHT are that they have high helpfulness level in improving the occupants' quality of life; the chapter lays out the main factors affecting the home buyers to adopt SHT and the main challenges exist staying in a smart home. Moreover, attractiveness and clear interface are both main factors affecting the smart homeowners to adopt SHT from the smart home users' perspective. However, poor operationality is rated as the most challenging limitation faced by the smart home users themselves. Also, poor operationality has the most significant influence on the smart home user's overall satisfaction level toward the smart home system.
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Background

Concept of Smart Home

Smart homes are homes that are equipped with sensors working towards monitoring different aspects such as the occupants’ behaviour and the surrounding environment of the occupants. According to Kirsten and Sarah (2017), they pointed out that from an occupant’s perspective towards a smart home, ‘smarting’ may be the integration of electrical devices such as lighting, security, and photovoltaic generation to function automatically in a house. According to Essiet, Sun, and Wang (2019), we are expecting the concept of a smart home to be evolving in line with the development of technology.

Key Terms in this Chapter

Smart-Home: A home equipped with lighting, heating, and electronic devices that can be controlled remotely by smartphone or computer.

Energy: Power derived from the utilization of physical or chemical resources, especially to provide light and heat or to work machines.

Operationality: The functional skill, capability, and capacity of a person or organization to perform certain duties, tasks, and obligations

Occupants: A person who resides or is present in a building.

Efficiency: Efficiency is the ability to avoid wasting materials, energy, effort, money, and time in doing something or in producing a desired result.

Technology: The application of scientific knowledge for practical purposes, especially in industry.

Satisfaction: Satisfaction is getting a thing that brings gratification, pleasure, or contentment.

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