MLA
Becker, Jörg, et al. "Activity-Based Costing in Public Administrations: A Business Process Modeling Approach." Innovative Mobile Platform Developments for Electronic Services Design and Delivery, edited by Ada Scupola, IGI Global, 2012, pp. 189-199. https://doi.org/10.4018/978-1-4666-1568-7.ch011
APA
Becker, J., Bergener, P., & Räckers, M. (2012). Activity-Based Costing in Public Administrations: A Business Process Modeling Approach. In A. Scupola (Ed.), Innovative Mobile Platform Developments for Electronic Services Design and Delivery (pp. 189-199). IGI Global. https://doi.org/10.4018/978-1-4666-1568-7.ch011
Chicago
Becker, Jörg, Philipp Bergener, and Michael Räckers. "Activity-Based Costing in Public Administrations: A Business Process Modeling Approach." In Innovative Mobile Platform Developments for Electronic Services Design and Delivery, edited by Ada Scupola, 189-199. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-1568-7.ch011
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