Community of Practice Software Management Tools: A UK Construction Company Case Study

Community of Practice Software Management Tools: A UK Construction Company Case Study

Graham Orange (Leeds Metropolitan University, UK), Patrick Onions (Knowledge Studio, South Africa), Alan Burke (Leeds Metropolitan University, UK) and Barbara Colledge (Leeds Metropolitan University, UK)
DOI: 10.4018/978-1-59140-360-9.ch008
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This chapter describes an action research project, Building a High Value Construction Environment (B-Hive), involving: two major construction clients, a privatised utility company (Thames Water), and a major leisure services provider (Whitbread Hotels); a large construction company (Taylor Woodrow); two leading construction consultancy firms; and Leeds Metropolitan University and London School of Economics. The research method, action research, was particularly appropriate for this project because it promoted learning and understanding through action and reflection, culminating in the production of a workshop-based approach that facilitates externalisation of knowledge and organisational learning. The approach facilitated the sharing of knowledge amongst construction project partners that would traditionally be very protective, and even adversarial, towards each other.

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Table of Contents
Abdul Samad Kazi
Chapter 1
Steve de Kretser, Suzanne Wilkinson
If consulting construction companies made more effective use of project-generated knowledge, the financial health of the company would increase.... Sample PDF
Strategies for Managing Project Generated Knowledge: A New Zealand Case Study
Chapter 2
Andrew R.J. Dainty, Jidong Qin, Patricia M. Carrillo
Construction projects present an extremely challenging context for exchanging knowledge, as information must flow across both project and... Sample PDF
HRM Strategies for Promoting Knowledge Sharing within Construction Project Organisations: A Case Study
Chapter 3
Hedley Smyth
Knowledge management has largely been considered from the perspective of internal generation. It is posed that external provision will increase due... Sample PDF
Managing the External Provision of "Knowledge Management" Services for Projects
Chapter 4
Edna Pasher, Gil Horsky
This chapter is a “case study” portraying the use of a unique method to explore the hidden values and intangible assets of an Israeli construction... Sample PDF
The Intellectual Capital Report of Danya Cebus: Smart Construction
Chapter 5
Patrick S.W. Fong, Ka-chi Wong
Knowledge is regarded as the most important asset for sustainable success in today’s knowledge-based economy, and it has become the main competitive... Sample PDF
Capturing and Reusing Building Maintenance Knowledge: A Socio-Technical Perspective
Chapter 6
Vachara Peansupap, Derek H.T. Walker
This chapter explains the community of practice (COP) concept from the perspective of three major Australian construction contractors. It also... Sample PDF
Diffusion of Information and Communication Technology: A Community of Practice Perspective
Chapter 7
Mark Jewell, Derek H.T. Walker
This chapter provides insights from a large UK construction organisation case study where communities of practice have been supported through use of... Sample PDF
Community of Practice Software Management Tools: A UK Construction Company Case Study
Chapter 8
Graham Orange, Patrick Onions, Alan Burke, Barbara Colledge
This chapter describes an action research project, Building a High Value Construction Environment (B-Hive), involving: two major construction... Sample PDF
Community of Practice Software Management Tools: A UK Construction Company Case Study
Chapter 9
Fung Fai Ng
Development of a ‘knowledge society’ affects not only enterprises and organisations, but also individuals. Lifelong learning and continuing... Sample PDF
Knowledge Management in Higher Education and Professional Development in the Construction Industry
Chapter 10
Irem Dikmen, M. Talat Birgonul, Tunca Ataoglu
In this chapter, the impact of organisational learning competency on the performance of construction companies is investigated. A conceptual model... Sample PDF
Empirical Investigation of Organisational Learning Ability as a Performance Driver in Construction
Chapter 11
Marcus C. Jefferies, Chen Swee Eng, Ralf Zenke
This research describes a recently developed approach to organisational learning known as “learning history”. Learning history involves the analysis... Sample PDF
Evaluating an Organisation's Learning Culture Using Learning Histories
Chapter 12
Alan Wild
This chapter questions the possibility of knowledge management in construction, other than among leading organisations handling a restricted... Sample PDF
Uncertainty and Information in Construction: From the Socio-Technical Perspective 1962-1966 to Knowledge Management - What Have We Learned?
Chapter 13
Derek H.T. Walker, Tayyab Maqsood, Andrew Finegan
This chapter introduces a concept ‘the knowledge advantage’ (K-Adv) that describes a model in which knowledge leadership provides the setting in... Sample PDF
The Culture of the Knowledge Advantage (K-Adv): A Holistic Strategic Approach to the Management of Knowledge
Chapter 14
Michael Whelton, Ari Pennanen, Glenn Ballard
Project definition is the project phase that identifies the needs and values of project stakeholders, and develops appropriate design solutions to... Sample PDF
Knowledge Emergence and Adaptive Management: An Exploration on the Co-Production of Project Needs and Requirements by Client-Specialist Groups
Chapter 15
Alaa Abdou, Moh’d Radaideh, John Lewis
Decisions are activities that we face and deal with every day. Decision support systems are used to support and improve decision making. They help... Sample PDF
Decision Support Systems and their Application in Construction
Chapter 16
H. Ping J. Tserng, Yu-Cheng (V.) Lin
Knowledge management (KM) has become an important term in the construction industry. Knowledge management involves creating, securing, capturing... Sample PDF
A Knowledge Management Portal System for Construction Projects Using Knowledge Map
Chapter 17
Zhen Chen, Stephen C.W. Kong, Heng Li, Qian Xu
This chapter introduces an integrative knowledge management prototype named E+ for environmental-conscious construction based on a comprehensive... Sample PDF
An Integrative Knowledge Management System for Environmental-Conscious Construction
Chapter 18
William J. O’Brien, Raja R.A. Issa, Zhigang Shen, Haiyan Xie
Configurable environments are presented as a specific vision for information technologies to support design and construction professionals.... Sample PDF
Configurable Environments: A Vision for Future Project Information Technologies
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