The purpose of business education is to work cooperatively with the business community to prepare all students to live and work as productive citizens in a changing global society by providing essential business experiences, education, and training. Computer operations are a major part of business education programs. Students learn to operate computers in a modern computer lab using a variety of software that includes word processing, spreadsheet, database, accounting, and desktop publishing. This allows individuals to acquire, develop, and apply academic knowledge and skills. The objectives of the chapter is to discuss how technology competencies taught in business education provide individuals a foundation to work and live as productive citizens in a changing global economy. The author also explores the role of educators in preparing business education students for employment, technology competences, lifelong learning skills, and community responsibility.
Key Terms in this Chapter
E-Commerce: An integral part of e-commerce is the capability of connecting to consumers electronically throughout the world by means of the Internet. E-commerce is a relatively new marketplace phenomenon that has resulted in considerable interest among the corporate world as well as business educators. A considerable number of graduates of business education programs are likely to find employment in an electronic working environment designed to enhance the speed and convenience of business transactions. Business educators are considering ways to bring more e-commerce topics into courses to better prepare students for business world to encompass the realities of this emerging business model.
Business Ethics: Business ethics are a hot topic these days with everything from insider trading to employee information hacking on the rise. These events around the world have heightened everyone’s awareness of ethical business practices and white collar crimes. It is no wonder that business educators are beginning to focus on the impact of ethical practices.
Computer Operations: Computer operations are a major part of the business education programs. Students learn to operate computers in a modern computer lab using a variety of software that includes word processing, spreadsheet, database, accounting, and desktop publishing.
Office Technology: In the modern office technology courses of business education curriculum, students will be using computer hardware and software to learn the process of dealing with graphics, electronic calculators, desktop publishing, information processing, word text processing, data processing, time and task management, management support, computer-assisted drawing (CAD), and Internet literacy.
Technologies for Performance Support: A variety of hard and soft technologies for performance support have been designed to help people perform their jobs better. These include various support systems such as information-help systems, procedural support systems, and better designed work tools as well as models and theories about performance causes and interventions.
Office Procedures: Students complete a wide variety of office procedures that include ways to contribute to office safety and productivity; selecting appropriate professional behavior in office situations; demonstrating effective telephone techniques; identifying banking services; demonstrating the ability to sort, log, and route incoming mail; preparing outgoing mail and applying appropriate services, classes, and rates; applying indexing and alphabetic, numerical, subject, and geographical filing rules and procedures; demonstrating the use, identification, and purchasing of office supplies; and schedule travel arrangements, prepare travel itineraries, and complete expense reports. Business students participate in scenarios utilizing various workplace office technology.
Job Shadowing: Job shadowing is a common school-sponsored career exploration activity to let students learn in authentic settings. It is usually a short-term, school-supervised, workplace learning opportunity with an emphasis on exploration, not work.
Complete Chapter List
Terry T. Kidd, Holim Song
Terry T. Kidd, Holim Song
Paula Jones, Rita Davis
Feng-Qi Lai, Lynn Lohmeyer
Jared Keengwe, Grace Onchwari
Diana M. Ragbir, Permanand Mohan
Petek Askar, Kagan Kalinyazgan, Arif Altun, S. Serkan Pekince
Torsten Reiners, Imke Sassen
Ali Ahmed, Abdulaziz Elfessi
Heather Jagman, Melissa Koenig, Courtney Greene
Drew Polly, Craig Shepard
Chien Yu, Angela Williams, Chun Fu Lin, Wei-Chieh Yu
Youmei Liu, Shawn McCombs
Harrison Hao Yang, Sai-Wing Pun
Merrilee Cunningham, Ruth Robbins, Deborah Buell
Dawn E. Woodland, Linda F. Szul
Sarah R. Edmonson
Michael Rees, Charles Herring
Kit Hang Leung, Zhidong Zhang
Luigi Anolli, Fabrizia Mantovani, Massimo Balestra, Piet Kommers, Odile Robotti, Anne-Dominique Salamin, Alessia Agliati, Olivia Realdon, Valentino Zurloni, Linda Confalonieri, Marcello Mortillaro, Antonietta Vescovo, Pietro Venturini, Joachim Wetterling, Anna Tarocchi
Robert A. Bartsch
Chee Siang Ang, Panayiotis Zaphiris
Nancy Sardone, Roberta Devlin-Scherer, Joseph Martinelli
Spiros Borotis, Panagiotis Zaharias, Angeliki Poulymenakou
Geoffrey Dick, Tom Case, Craig Van Slyke
Sunil Hazari, Kristin Caverly
Jeonghee Huh, Atsusi Hirumi
Fethi Inan, Michael Grant
Xiaojing Liu, Seung-hee Lee, Curtis J. Bonk, Richard J. Magjuka, Shijuan Liu
David Judkins, Youmei Liu
Wendy Maboudian, Colin S. Ward
Patricia Lupion Torres, Rita de Cassia Veiga Marriott
Tibor Skala, Igor Ljubi
Tibor Skala, Stella Lee
Charlene Sox, Pil-Won On
Panagiotis Zaharias, Angeliki Poulymenakou
Habib Mir M. Hosseini, Keck Voon Ling, Bing Duan
Valentino Zurloni, Fabrizia Mantovani, Marcello Mortillaro, Antonietta Vescovo, Luigi Anolli
Luigi Anolli, Olivia Realdon, Linda Confalonieri, Alessia Agliati, Fabrizia Mantovani
Emmanuel Blanchard, Claude Frasson
Deepak Prem Subramony
Thomas A. Lucey, Michael Grant
Jorge Gaytan, Sunil Hazari, Alexa North
Karen Rasmussen, Joyce Coleman Nichols
António Quintas-Mendes, Lina Morgado, Lúcia Amante
Robert A. Bartsch
Sue-Jen Chen, Edward Caropreso, Chao-Li Hsu