MLA
Kulkarni, Uday, and Ronald Freeze. "Measuring Knowledge Management Capabilities." Encyclopedia of Knowledge Management, Second Edition, edited by David Schwartz and Dov Te'eni, IGI Global, 2011, pp. 1090-1100. https://doi.org/10.4018/978-1-59904-931-1.ch104
APA
Kulkarni, U. & Freeze, R. (2011). Measuring Knowledge Management Capabilities. In D. Schwartz & D. Te'eni (Eds.), Encyclopedia of Knowledge Management, Second Edition (pp. 1090-1100). IGI Global. https://doi.org/10.4018/978-1-59904-931-1.ch104
Chicago
Kulkarni, Uday, and Ronald Freeze. "Measuring Knowledge Management Capabilities." In Encyclopedia of Knowledge Management, Second Edition, edited by David Schwartz and Dov Te'eni, 1090-1100. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-59904-931-1.ch104
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