MLA
Anouze, Abdel Latef, and Ibrahim H. Osman. "Mismanagement or Mismeasurement: The Application of DEA to Generate Performance Values and Insights from Big Data." Operations and Service Management: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2018, pp. 713-759. https://doi.org/10.4018/978-1-5225-3909-4.ch035
APA
Anouze, A. L. & Osman, I. H. (2018). Mismanagement or Mismeasurement: The Application of DEA to Generate Performance Values and Insights from Big Data. In I. Management Association (Ed.), Operations and Service Management: Concepts, Methodologies, Tools, and Applications (pp. 713-759). IGI Global. https://doi.org/10.4018/978-1-5225-3909-4.ch035
Chicago
Anouze, Abdel Latef, and Ibrahim H. Osman. "Mismanagement or Mismeasurement: The Application of DEA to Generate Performance Values and Insights from Big Data." In Operations and Service Management: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 713-759. Hershey, PA: IGI Global, 2018. https://doi.org/10.4018/978-1-5225-3909-4.ch035
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