MLA
Zaragoza-Saez, Patrocinio, et al. "A Qualitative Study of Knowledge Management: The Multinational Firm Point of View." Global Business: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2011, pp. 929-947. https://doi.org/10.4018/978-1-60960-587-2.ch403
APA
Zaragoza-Saez, P., Claver-Cortes, E., & Quer-Ramon, D. (2011). A Qualitative Study of Knowledge Management: The Multinational Firm Point of View. In I. Management Association (Ed.), Global Business: Concepts, Methodologies, Tools and Applications (pp. 929-947). IGI Global. https://doi.org/10.4018/978-1-60960-587-2.ch403
Chicago
Zaragoza-Saez, Patrocinio, Enrique Claver-Cortes, and Diego Quer-Ramon. "A Qualitative Study of Knowledge Management: The Multinational Firm Point of View." In Global Business: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 929-947. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-587-2.ch403
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