The first book devoted to intranets was published in the United States in 1996. However, theorists and experts worked in the 80’s on the topic about the computerassisted learning. The first intranets in the companies appeared in the 90’s. Nowadays, intranets can be found in all kinds of functional departments. In this article we will analyze what is specific to the theme of HR and intranet. Then we will underline how Web-based technology permits new online HR services for employees and management. Therefore we will consider two main elements: we give a synthesis of academic publication on HR intranets and propose future work to better understand HR intranets.
HR intranet academic articles can be listed on a theoretical matrix. On the one side, three levels for intranet analysis exist: (a) technological approach (information systems approach), (b) organizational and functional approach (organizational context, strategy, and management), (c) approach centered on strategic individual actors, designers and users of technologies (organizational sociology).
On the other side, three topics can be detailed: introduction and stages of development, information technology, and communication (ITC) and organization/Strategy, ITC and HRM, and ITC and knowledge management.
This matrix crosses these two axes and allows us to focus on some examples of HR intranet stakes and challenges.Table 1.
|Introduction & Stages Of Development Of ITC||ITC Organization / Strategy||ITC And HRM||ITC and Knowledge |
|Intranet||1 Technology||Stages of development||CMC Computer-mediated communication||HRIS||Coding or personalization|
|2 Organization/ Strategy||Intranet project management||Virtual firms||HR intranet Functionalities||HR function ITC integration|
|3 Individual||User / Designer||Autonomy / Control||User’s appropriation||Community of practice|