Skype-Based Tandem Language Learning and Web 2.0

Skype-Based Tandem Language Learning and Web 2.0

Tony Mullen (Tsuda College, Japan), Christine Appel (Universitat Oberta de Catalunya, Spain) and Trevor Shanklin (San Diego State University, USA)
Copyright: © 2009 |Pages: 18
DOI: 10.4018/978-1-60566-190-2.ch006
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An important aspect of the Web 2.0 phenomenon is the use of Web-embedded and integrated non-browser Internet applications to facilitate community-building and direct user participation and interaction. Social Networking Services, online noticeboards, chat rooms, and other interactive environments enable students to engage directly with native speakers of their target languages. As a way of bringing language learners together, Web 2.0 technologies promise an enormous transformation in language learning. With regard to voice communications specifically, synchronous, peer-to-peer voice-over-IP (P2P VoIP) tools such as Skype, GoogleTalk, and others are an example of a new channel of online interaction that is likely to play an increasingly important role in online community-building and language learning. This chapter analyzes the strengths and weaknesses of the Skype service as a tool for tandem language learning. It presents a variety of ways in which Skype’s strengths can be enhanced and its weaknesses overcome by incorporating the exchange into a wider Web 2.0 environment, based on insights we have gained over the course of an ongoing study. In particular, the importance of a task-based approach informed by the principles of tandem learning is emphasized. Preliminary qualitative results are reported of two years of ongoing Skype-based tandem exchanges between Japanese students of English at Tsuda College, Tokyo, and American students of Japanese at San Diego State University. Finally, a prototype is presented for a new dedicated Web 2.0 environment designed to optimize the Skype tandem learning experience and to facilitate further research in the field.
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This chapter looks at a particular case of an online language-learning environment where human interactions are central to learning. Specifically, the research presented here investigates ways that online voice tandem exchanges using Skype can be best exploited in a class curriculum, and ways that Web 2.0 technologies can enable a community of learners to support the exchanges. Although not a business application, the environment proposed here is fundamentally conceived of as a service to be used by both students and teachers.

An important aspect of the Web 2.0 phenomenon is the use of web-embedded and integrated non-browser Internet applications to facilitate community-building and direct user participation and interaction. Social Networking Sites (SNSs), online noticeboards, chat rooms, Massively Multiplayer Online Role-Playing Games (MMORPGs) and other interactive environments have the potential to enable students to engage directly with native speakers of their target languages who are located in remote places. As a way of bringing language learners together, Web 2.0 technologies would indeed appear to promise an enormous transformation in language learning. To the extent that this promise is based upon communicative interaction between language learners and native speakers, past work in tandem language learning is likely to see a resurgence in significance when considered in Web 2.0 contexts, from SNS sites like Facebook to MMORPGs like Second Life. Numerous educators and researchers have noted the potential of tandem interaction in online environments as a language learning tool (Calvert 1992; Brammerts et al. 1989, 1990, 1991; Esch 1996; Little, et al. 1999). In this new era of online accessibility to user-created content and interaction, the question of how best to exploit learner-native speaker interaction for educational purposes becomes more pertinent than ever.

It has always been an uncontroversial assumption that one of the most effective ways of improving second language communication skills is through actual linguistic communication with a native speaker of the target language. In the past, however, access to native speakers has always been limited, and highly dependent on geographical considerations and on which language, exactly, the target language was. The Internet and the World Wide Web provided the foundations upon which a major transformation would occur, and the rise of the Web 2.0 paradigm of user-created content and interaction, and the widespread use of web-embedded peer-to-peer technologies such as text chat and Internet telephone clients have continued to revolutionize accessibility to native speakers of languages spoken in distant places. Perhaps most importantly, Web 2.0 technologies have enabled a wide variety of communicative channels to be brought together to interact with each other and organized in such a way as to be useful in a focused curriculum.

Skype, the free Internet telephone service, is an excellent example of the kinds of Internet technologies that have emerged to foster communication between distantly separated users. Skype’s slogan “the whole world can talk for free” neatly sums up the core service, and the potential benefits to language learners of unrestricted, global conversation, completely free of charge, are self-evident. Nevertheless, technology itself is always a means to an end, and the actual application of these newly available technologies to the challenge of language learning is fraught with pitfalls and challenges. The mere existence of services such as Skype is not enough to benefit language learners in an organized, structured way. For this, thought must be given to how to incorporate the use of Internet voice communication into an educational framework and give students the support they need to make the most of the opportunities that services such as Skype present. Web 2.0 technologies provide the “glue” that enables such a service to be put to its optimal educational use. This chapter looks at a number of ways that Web 2.0 technologies can be brought to bear in supporting Skype-based tandem exchanges and helping students adhere to established principles of successful tandem learning.

Key Terms in this Chapter

L2: The student’s target language; i.e. the language that the student wishes to learn or improve in.

Peer-to-Peer: A term for network protocols that involve making direct network connections between individual computers as distinct from a client-server model where information passes through a central server and out to separate clients. Current Internet telephone systems such as Skype rely on peer-to-peer protocols.

Reciprocity: In the context of tandem language learning, reciprocity refers to the degree to which both language learners contribute to the other’s language learning. In order to be mutually beneficial, an exchange should allow both partners approximately the same level of opportunity to speak and listen in their target language.

Skype: A proprietary service and software application that enables users to make Internet telephone calls to other Skype users anywhere in the world free of charge. The free service allows unlimited speaking between users and may also include live video, but it is limited to connections between users with Skype installed on a computer. For an added fee, Skype users can upgrade to a system which can communicate to and from ordinary telephones.

L1: The student’s native language.

Tandem Language Exchange: A language-learning exchange between two native speakers of each other’s target language. Formal tandem exchanges are distinguished in part by the emphasis placed on the principles of reciprocity and autonomy.

Autonomy: In the context of tandem language learning, autonomy refers to the degree to which individual language learners assume responsibility for their own language learning and development. The emphasis placed on autonomy in this context is generally from the point of view of developing strategies to better support and facilitate autonomous learning.

Complete Chapter List

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Editorial Advisory Board
Table of Contents
Mark Warschauer
Michael Thomas
Michael Thomas
Chapter 1
Michael Vallance, Kay Vallance, Masahiro Matsui
The grand narrative of educational policy statements lack clear guidelines on Information Communications Technology (ICT) integration. A review of... Sample PDF
Criteria for the Implementation of Learning Technologies
Chapter 2
Mark Pegrum
This chapter discusses the application of a range of Web 2.0 technologies to language education. It argues that Web 2.0 is fundamentally about... Sample PDF
Communicative Networking and Linguistic Mashups on Web 2.0
Chapter 3
Bernd Rüschoff
Current thinking in SLA methodology favours knowledge construction rather than simple instructivist learning as an appropriate paradigm for language... Sample PDF
Output-Oriented Language Learning With Digital Media
Chapter 4
Infoxication 2.0  (pages 60-79)
Elena Benito-Ruiz
This chapter reviews the issue of information overload, introducing the concept of “infoxication 2.0” as one of the main downsides to Web 2.0. The... Sample PDF
Infoxication 2.0
Chapter 5
Margaret Rasulo
The aim of this chapter is to discuss the effectiveness and the necessity of forming a community when engaged in online learning. The Internet and... Sample PDF
The Role of Community Formation in Learning Processes
Chapter 6
Tony Mullen, Christine Appel, Trevor Shanklin
An important aspect of the Web 2.0 phenomenon is the use of Web-embedded and integrated non-browser Internet applications to facilitate... Sample PDF
Skype-Based Tandem Language Learning and Web 2.0
Chapter 7
Gary Motteram, Susan Brown
Web 2.0 offers potentially powerful tools for the field of language education. As language teacher tutors exploring Web 2.0 with participants on an... Sample PDF
A Context-Based Approach to Web 2.0 and Language Education
Chapter 8
Lut Baten, Nicolas Bouckaert, Kan Yingli
This case study describes how a project-based approach offers valuable new opportunities for graduate students to equip them with the necessary... Sample PDF
The Use of Communities in a Virtual Learning Environment
Chapter 9
George R. MacLean, James A. Elwood
Prensky (2001) posited the emergence of a new generation of “digital natives” fluent in the language of cyberspace and familiar with the tools of... Sample PDF
Digital Natives, Learner Perceptions and the Use of ICT
Chapter 10
Steve McCarty
In a cross-cultural educational context of TEFL in Japan, the author sought to enhance the integrative motivation of students toward the target... Sample PDF
Social Networking Behind Student Lines in Japan
Chapter 11
Antonie Alm
This chapter discusses the use of blogs for foreign and second language (L2) learning. It first outlines the suitability of blogs for language... Sample PDF
Blogging for Self-Determination with L2 Learner Journals
Chapter 12
Revathi Viswanathan
Training ESL students in soft skills and employability skills with the help of Web 2.0 technologies is the current trend in Indian educational... Sample PDF
Using Mobile Technology and Podcasts to Teach Soft Skills
Chapter 13
Andy Halvorsen
This chapter looks at the potential use of Social Networking Sites (SNSs) for educators and second language learners. It views SNSs broadly through... Sample PDF
Social Networking Sites and Critical Language Learning
Chapter 14
Nicolas Gromik
This chapter reports on an ongoing project conducted at Tohoku University in Sendai, Japan. A mixed group of seven advanced EFL learners produced... Sample PDF
Producing Cell Phone Video Diaries
Chapter 15
Thomas Raith
This chapter explores in how far Web 2.0, Weblogs in particular, has changed foreign language learning. It argues that Weblogs, along with Web 2.0... Sample PDF
The Use of Weblogs in Language Education
Chapter 16
Nat Carney
This chapter gives a comprehensive overview of blogs in Foreign Language Education (FLE) through reviewing literature, critically analyzing... Sample PDF
Blogging in Foreign Language Education
Chapter 17
Pete Travis, Fiona Joseph
In particular, this chapter looks at the potential role of Web 2.0 technologies and podcasting to act as a transformational force within language... Sample PDF
Improving Learners' Speaking Skills with Podcasts
Chapter 18
Volker Hegelheimer, Anne O’Bryan
The increasing availability of mobile technologies is allowing users to interact seamlessly with a variety of content anytime, anywhere. One of... Sample PDF
Mobile Technologies, Podcasting and Language Education
Chapter 19
Jenny Ang Lu
This chapter aims to investigate how podcasts can be made to fit into the repertoire of resources utilized by teachers, especially in language... Sample PDF
Podcasting as a Next Generation Teaching Resource
Chapter 20
Matthias Sturm, Trudy Kennell, Rob McBride, Mike Kelly
Web 2.0 tools like blogs, Wikis, and podcasts are new to the vocabulary of language acquisition. Teachers and students who take full advantage of... Sample PDF
The Pedagogical Implications of Web 2.0
Chapter 21
John Paul Loucky
This study describes a task-based assessment (TBA) approach to teaching reading and writing online. It then analyzes key factors emerging from the... Sample PDF
Improving Online Readability in a Web 2.0 Context
Chapter 22
Jaroslaw Krajka
This chapter contrasts the use of corpora and concordancing in the Web 1.0 era with the opportunities presented to the language teachers by the Web... Sample PDF
Concordancing 2.0: On Custom-Made Corpora in the Classroom
Chapter 23
Darren Elliott
This chapter looks at the ways in which teacher training and teacher development are taking place online. It seeks to address the ways in which... Sample PDF
Internet Technologies and Language Teacher Education
Chapter 24
Sarah Guth
This chapter discusses the potential of social software and Web 2.0 tools to enhance language learning in a blended learning context. It describes... Sample PDF
Personal Learning Environments for Language Learning
Chapter 25
Shudong Wang, Neil Heffernan
This chapter introduces the concept of Mobile 2.0, a mobile version of Web 2.0, and its application to language learning. The chapter addresses the... Sample PDF
Mobile 2.0 and Mobile Language Learning
Chapter 26
Euline Cutrim Schmid
The first part of this chapter discusses the transformative potential of Interactive Whiteboards (IWBs), by analyzing the opportunities of using... Sample PDF
The Pedagogical Potential of Interactive Whiteboards 2.0
Chapter 27
David Miller, Derek Glover
This chapter summarizes the work underway to chart, critically evaluate, and systematize the introduction of interactive whiteboards (IWB) into... Sample PDF
Interactive Whiteboards in the Web 2.0 Classroom
Chapter 28
Samuel Holtzman
The process of technological inclusion begins with an analysis of the features and functions of the specific tool in consideration. Pedagogy should... Sample PDF
Web 2.0 and CMS for Second Language Learning
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