Teledemocratic Innovations that Public Officials Ignore-At Our Great Peril

Teledemocratic Innovations that Public Officials Ignore-At Our Great Peril

Ted Becker (Auburn University, USA)
DOI: 10.4018/978-1-59140-130-8.ch003
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In this chapter, the author tackles the major problems plaguing representative democracies around the world. Importantly, these problems originate from the alienation of citizens. The problems manifest themselves, for example, in the dramatic decrease of voting turnouts particularly in the United States. There is a disconnect between the citizenry and political power in the field of public administration. Becker maintains that despite much talk about the needs to develop citizen-centered public administration, little practical change can be seen in this respect and by and large, the attempts to make governmental services more accessible by ICT have not lessened citizen’s feelings of estrangement and apathy. Having diagnosed the ills of representative democracy and public administration, Becker discusses new methods to bridge the gap between government and citizens and to fight political apathy. One of the methods of empowering citizens is scientific deliberative polling which has been experimented with successfully since the 1970s. The author also reviews the experiences of electronic town meetings, for example, AmericaSpeaks which was organized in New York in July 2002 to discuss how to rebuild the World Trade Center.

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Table of Contents
Matti Malkia, Ari-Veikko Anttiroiko, Reijo Savolainen
Chapter 1
Matti Malkia, Reijo Savolainen
In this chapter, authors present a common conceptual framework to understand the nature, causes and effects of electronic transformation... Sample PDF
eTransformation in Government, Politics and Society: Conceptual Framework and Introduction
Chapter 2
Ari-Veikko Anttiroiko
The concept of governance has its roots in the changing role of the state and in a managerialist view of the operations of public administrations.... Sample PDF
Introduction to Democratic e-Governance
Chapter 3
Ted Becker
In this chapter, the author tackles the major problems plaguing representative democracies around the world. Importantly, these problems originate... Sample PDF
Teledemocratic Innovations that Public Officials Ignore-At Our Great Peril
Chapter 4
John Clayton Thomas
Public managers in Western democracies have felt growing pressures in recent decades to involve citizens more in the work of public administration... Sample PDF
Public Involvement in Public Administration in the Information Age: Speculations on the Effects of Technology
Chapter 5
Seija Ridell
In this chapter, the contribution of new information and communication technologies to enhancing democracy at the local level is articulated as a... Sample PDF
ICTs and the Communicative Conditions for Democracy: A Local Experiment with Web-Mediated Civic Publicness
Chapter 6
Christa Daryl Slaton, Jeremy L. Arthur
The question of “how wide to open the window” to hear citizen feedback and let them influence local politics is highly topical. The authors provide... Sample PDF
Public Information for a Democratic Society: Instilling Public Trust Through Greater Collaboration with Citizens
Chapter 7
Christian Hunold, B. Guy Peter
Administrative discretion is both a strength and a weakness of contemporary political systems. Governments could not govern without the capacity to... Sample PDF
Bureaucratic Discretion and Deliberative Democracy
Chapter 8
Arthur R. Edwards
The importance of moderation of online policy discussions is widely recognized. However, much less attention has been paid to the social interface... Sample PDF
The Moderator in Government-Initiated Internet Discussions: Facilitator or Source of Bias?
Chapter 9
Roger Richman
This chapter explores some implications of the emerging telecommunications networks for urban areas and concludes that new networks will do more to... Sample PDF
Metropolitan Governance and Telecommunications Policy: Changing Perceptions of Place and Local Governance in the Information Society
Chapter 10
Kevin Sproats, Trevor Cairney, David Hegarty
Twelve local government authorities constitute Greater Western Sydney, the fastest growing and most diverse metropolitan region in Australia. With a... Sample PDF
Building Regional Communities in an Information Age: The Case of Greater Western Sydney
Chapter 11
Roger W. Caves
The use of ICTs in community development areas has increased over the past 10 years. This chapter examines how the “Smart Community” concept can... Sample PDF
Responding to the Information Needs of Citizens in an Open Society: The Role of Smart Communities
Chapter 12
Sonja Bugdahn
Critics of the notion or concept of “information society” have often made claims to put the new ICTs into a more historical and institutional... Sample PDF
What's New? Perspectives on Freedom of Information and the Internet
Chapter 13
Anna Malina, Ann Macintosh
Examined in this chapter is action to address the “digital divide,” and possibilities for extending e-democracy to support wider democratic... Sample PDF
Bridging the Digital Divide: Developments in Scotland
Chapter 14
Peter J. Smith, Elizabeth Smythe
This chapter examines how information technologies have been used by non-governmental organizations to contest economic globalization. The chapter... Sample PDF
Globalization, Citizenship and New Information Technologies: From the MAI to Seattle
About the Authors