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What is TQM

Considerations of Territorial Planning, Space, and Economic Activity in the Global Economy
Total quality management.
Published in Chapter:
Common Assessment Framework in the Czech Republic Public Sector: Main Issues for the Czech Republic Regions and Municipalities
Jan Procházka (Czech Technical University in Prague, Czech Republic)
DOI: 10.4018/978-1-6684-5976-8.ch010
Abstract
This chapter deals with the common assessment framework (CAF) and its application in the local and regional administration in the Czech Republic before the summer of 2022. After a background about how CAF works and should be applied, there are two parts about how the quality policies and CAF are used for the public administration and public sector in the country. The discussion and the solutions and recommendations parts discuss the most important issues found for the topic and for the (future) research itself. A short part about possible future research directions follows up on these issues.
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The Evolution of Organizational Development Towards a Positive Approach
It is an approach in which organizations adopt a quality-oriented philosophy.
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Benchmarking Local e-Government: Lessons from the Adoption Process in a Tourist Town
A holistic management philosophy that focuses on the maintenance and continuous improvement of all the functions within an organisation, with the goal of meeting or exceeding the requirements of customers and other stakeholders.
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ICTs and Knowledge Management Synergies to Impulse Senior Entrepreneurship
Acronym of Total Quality Management, it is a strategy that focuses on business excellence.
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