International Journal of E-Services and Mobile Applications (IJESMA)

International Journal of E-Services and Mobile Applications (IJESMA)

Editor-in-Chief: Morten Falch (Aalborg University Copenhagen, Denmark)
Indexed In: INSPEC and 13 more indices
Published: Quarterly |Established: 2009
ISSN: 1941-627X|EISSN: 1941-6288|DOI: 10.4018/IJESMA


The objective of the International Journal of E-Services and Mobile Applications (IJESMA) is to be a truly interdisciplinary journal providing comprehensive coverage and understanding of all aspects of e-services, self-services and mobile communication from different fields including marketing, management, and MIS. The journal invites contributions that are both empirical and conceptual, and is open to all types of research methodologies both from academia and industry.

Topics Covered

  • Adoption and diffusion of e-services
  • Conceptual foundations and theoretical frameworks of e-services
  • E-banking
  • E-Government
  • e-Health
  • E-libraries
  • E-services and business models
  • E-services and competences
  • E-services and entrepreneurship
  • E-services and human resource management
  • E-services and innovation
  • E-services and knowledge management
  • E-services and marketing
  • E-services and security
  • E-services and strategies
  • Service science
  • Service systems
  • Servitization
  • Social Media
  • Understanding services and e-services
  • Web-based portals offering different kinds of services

Mission and Scope

The International Journal of E-Services and Mobile Applications (IJESMA) promotes and publishes state-of-the art research regarding different issues in the production management, delivery and consumption of e-services, self services, and mobile communication including business-to-business, business-to-consumer, government-to-business, government-to-consumer, and consumer-to-consumer e-services relevant to the interest of professionals, academic educators, researchers, and industry consultants in the field.

Table of Contents and List of Contributors

Search this Journal:
Open Access Articles: Forthcoming
Volume 9: 4 Issues (2017): 2 Released, 2 Forthcoming
Volume 8: 4 Issues (2016)
Volume 7: 4 Issues (2015)
Volume 6: 4 Issues (2014)
Volume 5: 4 Issues (2013)
Volume 4: 4 Issues (2012)
Volume 3: 4 Issues (2011)
Volume 2: 4 Issues (2010)
Volume 1: 4 Issues (2009)
View Complete Journal Contents Listing

Reviews and Testimonials

The services industry provides the majority of all jobs and services. Although there are many examples, the challenges for e-services are still overwhelming. The International Journal of E-Services and Mobile Applications is well-positioned to provide a critical platform for this interdisciplinary and upcoming field.

– Marijn Janssen, Delft University of Technology, The Netherlands

As the blur between the Internet and mobile technologies increases and the sophistication of associated applications develops, there is an increasing need for researchers in the area to find avenues to share their knowledge with like-minded colleagues. The International Journal of E-Services and Mobile Applications fills a critical niche in this ever expanding field of research by providing an avenue for these researchers to publish and a resource for others to refer to for expert opinion.

– Stephen Burgess, Victoria University, Australia

More and more services are delivered electronically and mobile platforms are increasingly used. The International Journal of E-Services and Mobile Applications focuses on areas of growing importance. Papers in the journal examine applications in a variety of different social areas: health, learning, retailing, etc. Papers are cross-disciplinary, which is important for understanding the developments of new e-services and mobile applications. For research and teaching environments in the area of ICT applications, the journal provides a new platform for learning and research dissemination.

– Anders Henten, Aalborg University, Denmark

Todays managers and academics are witnessing an era where different types of products are turned into services and new services are created at an increasing speed. Central tenet of this new highly valued academic journal is the e-servicization. The International Journal of E-Services and Mobile Applications provides rigorous and relevant insights for both managers and academics to understand how this change takes place.

– Jari Salo, University of Oulu, Finland


Editor(s)-in-Chief Biography

Morten Falch is Associate Professor at Center for Communication, Media and Information Technologies (CMI) located at Copenhagen Institute of Technology, Aalborg University. He holds a bachelor in Mathematics, a master degree in economics and a Ph.D. His research has been specialised in socio-economic issues related to Information and Communication technologies. He has participated in many EU funded research projects in the telematics area. He has also conducted a large number of consultancies for national and international organizations such as ITU, UNCTAD, the World Bank and the National Telecom Agencies in Denmark, Norway and Sweden. He has published widely on Public Private Partnerships in the telecom area, and has also contributed to the organization of a ITU conference on this subject.

Editorial Board

Editor-in-Chief Emeritus
Ada Scupola, Roskilde University, Denmark
Associate Editors
Sandy Chong, Curtin University of Technology, Australia
Carina Ihlstrom Eriksson, Halmstad University, Sweden
Marijn Janssen, Delft University of Technology, Netherlands
Raija Jarvinen, University of Helsinki, Finland
Christine Legner, University of St. Gallen, Switzerland
Sharman Lichtenstein, Deakin University, Australia
Dilip Mutum, The University of Nottingham Malaysia Campus, Malaysia
Sandy Ng, RMIT University, Australia
JungKun Park, University of Houston, United States
Adamantia Pateli, Ionian University, Greece
Jim Spohrer, IBM Almaden Research Center, United States
Charles Steinfield, Michigan State University, United States
Editorial Review Board
Evon Abu-Taieh, The University of Jordan-Aqaba, Jordan
Carl Adams, University of Portsmouth, United Kingdom
Ali Alawneh, Ministry of Education, Jordan
Maged Ali, Brunel University, United Kingdom
Stephen Burgess, Victoria University, Australia
Giovanni Camponovo, University of Applied Sciences of Southern Switzerland, Switzerland
Pethuru Raj Chelliah, IBM India Private Limited, India
Rajeev Dwivedi, Institute of Management Technology Centre for Distance Learning, India
Mauricio Featherman, Washington State University, United States
Jan Frick, University of Stavanger, Norway
Christophe Garonne, Euromed Marseille Ecole de Management, France
Benita M. Gullkvist, Hanken Swedish School of Economics and Business, Finland
Patrick Gyaase, Catholic University College of Ghana, Fiapre, Ghana
Simon Heilesen, Roskilde University, Denmark
Kristina Heinonen, Hanken School of Economics (HANKEN), Finland
Anders Henten, Aalborg University, Denmark
Papadopoulos Homer, National Center for Scientific Research (NCSR), Greece
M. Sirajul Islam, Örebro University, Sweden
Gustaf Juell-Skielse, Royal Institute of Technology, Sweden
Manel Khadraoui, University of Jendouba, Tunisia
Khaled Khan, Qatar University, Qatar
Andreas Komninos, Glasgow Caledonian University, United Kingdom
Habin Lee, Brunel University, United Kingdom
Anssi Oorni, Helsinki School of Economics, Finland
Bernhard Ostheimer, University of Giessen, Germany
Mirjana Pejic-Bach, University of Zagreb, Croatia
Esko Penttinen, Helsinki School of Economics, Finland
Selwyn Piramuthu, University of Florida, United States
Boumediene Ramdani, Cranfield University, United Kingdom
N. Raghavendra Rao, FINAIT Consultancy Services, India
Helena Rodrigues, Johnson Wales University, United States
Cecilia Rossignoli, University of Verona, Italy
Jari Salo, University of Oulu, Finland
Ross Smith, RMIT University, Australia
Jannick Sørensen, Aalborg University Copenhagen, Denmark
Martin Steinert, University of Fribourg, Switzerland
Fiona Sussan, Baruch College - City University of New York, United States
Aysegul Toker, Bogazici University, Turkey
Roumen Vragov, Baruch College, United States
Jing Wang, University of New Hampshire, United States
Idongesit Williams, Aalborg University, Denmark
Alexander Yap, Elon University, United States
Ali Yazici, Atilim University, Turkey
George Yee, Carleton University, Canada
Stefano Za, LUISS Guido Carli, Italy