Shorena Okujava

Shorena Okujava is People Operations Manager at Hilton Garden Inn Ras Al Khaimah. She has more than 17 years of academic and industry experience.

Publications

Strategic Human Resource Management in the Hospitality Industry With Technology Integration: Evidence From the UAE
Strategic Human Resource Management in the Hospitality Industry With Technology Integration: Evidence From the UAE
Varinder Singh Rana, Aisha Khan, Shorena Okujava, Prabhu. M., Tanishka. © 2026. 14 pages.
The hospitality industry is one of the most labor-intensive service sectors worldwide, relying extensively on human resources for operational excellence, customer satisfaction...
Strategic Human Resource Management in the UAE Hotel Industry: Technology, Service Excellence, and Sustainable Growth
Strategic Human Resource Management in the UAE Hotel Industry: Technology, Service Excellence, and Sustainable Growth
Varinder Singh Rana, Maher Bani, Fatmah Younis, Shorena Okujava, Nour Mazloum. © 2026. 12 pages.
The hotel industry in the United Arab Emirates (UAE) has emerged as one of the world's most dynamic and competitive sectors, contributing significantly to the country's...