Abstract

Artificial Intelligence (AI) enables vast governance reform by building smart cities followed by distributing digital governance for official services as it delivers services efficiently and transparently and enhances citizen engagement. Smart cities use big data and IoT technology to achieve their maximum traffic management and waste disposal operations while protecting public security protection levels. E-governance employs AI-driven chatbots, automation, and blockchain for improved service accessibility and reduced bureaucratic delays. The introduction of artificial intelligence systems enhances both the public healthcare service delivery and tax regulatory functions as well as social security program delivery. For the successful adoption of AI systems it needs ethical regulations to resolve three key problems ranging from data protection concerns to algorithm-related biases and computing device inequalities.