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MLA
Brady, Fiona. "Learning to Internet Bank."
Information Technology and Indigenous People.
IGI Global, 2007. 80-92. Web. 12 Dec. 2019. doi:10.4018/978-1-59904-298-5.ch010
APA
Brady, F. (2007). Learning to Internet Bank. In L. Dyson, M. Hendriks, & S. Grant (Eds.),
Information Technology and Indigenous People
(pp. 80-92). Hershey, PA: IGI Global. doi:10.4018/978-1-59904-298-5.ch010
Chicago
Brady, Fiona. "Learning to Internet Bank." In
Information Technology and Indigenous People,
ed. Laurel Evelyn Dyson, Max Hendriks and Stephen Grant, 80-92 (2007), accessed December 12, 2019. doi:10.4018/978-1-59904-298-5.ch010
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Science, Engineering, and Information Technology
Learning to Internet Bank
Fiona Brady (Central Queensland University, Australia)
Source Title:
Information Technology and Indigenous People
Copyright:
© 2007
|
Pages:
13
DOI:
10.4018/978-1-59904-298-5.ch010
OnDemand PDF Download:
$37.50
Abstract
The increasing deployment of technology is changing the way services are delivered. New technologies require people to learn new procedures to do the same things they were doing previously as well as to learn to use entirely new services. Business has made little accommodation for the diversity of users and their situations as the use of technology increases and the human interface with its client’s decreases. This study looks at how indigenous peoples in a remote area access Internet banking services. Internet banking is a discrete technological skill that has been effectively acquired without outside assistance or direction: this makes it a useful lens to view the process of technology skill acquisition.
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