Managing the Virtual Team: Critical Skills and Knowledge for Successful Performance

Managing the Virtual Team: Critical Skills and Knowledge for Successful Performance

Richard G. Platt (University of West Florida, USA) and Diana Page (University of West Florida, USA)
Copyright: © 2001 |Pages: 18
DOI: 10.4018/978-1-878289-79-7.ch008
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Abstract

Expectations for manager and employee workplace relationships are changing because of telecommunications technology. Telecommuting allows organizations to effectively combine and use the skills and knowledge of off- and on-site employees. The focus of this chapter is to describe the unique environment and problems presented by virtual teams and to outline the skills and knowledge employees and managers must have so they can achieve team and organizational goals.

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