Abstract

Despite widespread efforts, traditional Diversity, Equity, and Inclusion (DEI) training often falls short of driving meaningful change. This chapter explores how gamification can improve DEI initiatives by integrating features like interactivity, feedback loops, and tailored challenges into workplace learning. A transformative tool, gamification offers engaging and scalable learning experiences. However, its success hinges on thoughtful contextual design, leadership commitment, and measurable outcomes. Building on Meiman et al.'s (2019) framework, which integrates Universal Design for Learning (UDL), growth mindset, and design thinking, this chapter provides insights for designing gamified training that advance DEI. UDL ensures accessibility through multiple means of engagement, representation, and expression, while a growth mindset fosters continuous learning. Design thinking prioritizes user experience. The chapter draws on research and practical examples to illustrate how gamification can create equitable learning environments and outlines strategies for effective implementation.