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MLA

McGregor-MacDonald, Brigette. "A Knowledge Management Case Study in Developing, Documenting, and Distributing Learning." IGI Global Scientific Publishing, 2005. 23-35. Web. 17 Jun. 2026. doi:10.4018/978-1-59140-351-7.ch002

APA

McGregor-MacDonald, B. (2005). A Knowledge Management Case Study in Developing, Documenting, and Distributing Learning (pp. 23-35). doi:10.4018/978-1-59140-351-7.ch002

Chicago

McGregor-MacDonald, Brigette. "A Knowledge Management Case Study in Developing, Documenting, and Distributing Learning," 23-35 (2005), accessed June 17, 2026. doi:10.4018/978-1-59140-351-7.ch002

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A Knowledge Management Case Study in Developing, Documenting, and Distributing Learning

Brigette McGregor-MacDonald (Marsh Inc., UK)

EISBN13: 9781599044330 | DOI: 10.4018/978-1-59140-351-7.ch002

Abstract

This case study reflects the work of a global organization in its knowledge management efforts to sustain and transfer learning from a global leadership development curriculum. It focuses on the Knowledge Management (KM) solution developed to support employees to sustain their learning, to enable them to share their insights and experiences with others, and thus increase organizational capability. The paper is written to illustrate an example of a large organization’s efforts to engage employees to share their learning from a management programme across geographical and cultural boundaries.