Refers to the capacity of individuals/employees to act in a wide variety of situations. It’s their education, skills, experience, energy and their attitudes that will make or break the relationships with the customers and the products or services that are provided.
Published in Chapter:
Professional Competence of Teachers and Administration of General Education Institutions for Teaching Student With Disability as a Technology
Sedrak Sedrakyan (Urartu University, Armenia), Ashik Marandzhyan (HHH University – Moscow, Russia), Bronius Aismontas (Moscow State University of Psychology and Education, Russia), and Lana Tyulikova (HHH University, Belarus)
Copyright: © 2018
|Pages: 19
DOI: 10.4018/978-1-5225-3485-3.ch023
Abstract
This chapter development of the professional competence of teachers and administration and title involves the treatment of attention to the education of student with disabilities Act (IDEA) with regard to appearance and development of their empathy, emotional self-control, patriotism, talent. An important role in this process is played by being nearby in the system general education of professionals, which also need to train the work with people to deepen their knowledge and skills, to avoid victimization of the educational environment and victim behavior of its all members. The chapter assumes the description of the characteristics of the work on formation of emotional self-control and empathy as student with IDEA and professionals in the general education system. place the problems of diagnosis of edginess of student with IDEA will be given, described the challenges and opportunities to overcome the educational difficulties in student with autism spectrum disorders, describes the technology to prevent the victimization of the educational environment, the development of patriotism.