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What is Mediated Action, Mediation

Handbook of Research on Contemporary Theoretical Models in Information Systems
The concepts of mediated action and mediation are grounded in the conceptual view that humans do not interact directly with their environments; rather their interactions are always mediated through the use of different types of tools, signs and material, semiotic and ideational artifacts that include culture and language and that are evolved over time.
Published in Chapter:
Cultural Historical Activity Theory
Faraja Teddy Igira (University of Oslo, Norway) and Judith Gregory (Institute of Design, USA)
DOI: 10.4018/978-1-60566-659-4.ch025
Abstract
This chapter reviews the origins, approaches and roles associated with the use of cultural historical activity theory (CHAT) in information systems (IS) research. The literature is reviewed and examples are discussed from IS and related fields of human-computer interaction (HCI), computer supported cooperative work (CSCW) and computer supported collaborative learning (CSCL), to illustrate the power of CHAT in IS research as well as its link to appropriate research methods. After explicating the value of its use, the chapter concludes by discussing theoretical and methodological implications of applications of CHAT in examining real-world problems in IS research.
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