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What is Quality Assurance

Postgraduate Research Engagement in Low Resource Settings
This is an educational policy as well as education system advocating for continuous improvement of higher education institutions for purpose of producing high quality widgets (knowledge and skills held by graduates to use increasing productivity). Quality assurance is therefore a universal high institutional policy to reform education system in universities and other tertiary institutions.
Published in Chapter:
Relieving Financial Constraints of Doing Postgraduate Research in Africa
Moses Muhindo Kibalirwandi (Mbarara University of Science and Technology, Uganda), Adrian Rwekaza Mwesigye (Mbarara University of Science and Technology, Uganda), and Clive Maate (Mbarara University of Science and Technology, Uganda)
Copyright: © 2020 |Pages: 32
DOI: 10.4018/978-1-7998-0264-8.ch011
Abstract
Private and public universities all canvas to enroll learners targeting community as a source of students. The parents' and learners' choice to join universities is guided by knowledge available on social media as universities are web-ranked depending on evaluation criteria of best performance. Research and publication is one of the three core activities that identify a university from other tertiary institutions after secondary education. The financial constraints in financing research for Masters and PhD students remain a drawback in implementing quality assurance policy in African universities. The major criteria used while evaluating best performing universities are: teaching, research, citation, industrial income, and international outlook. Research takes equal percentage weight as teaching in universities' web ranking. This chapter explores the possibility of financing research and publications in promoting quality assurance system, a global marketing strategy for universities.
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The Case for Effectively Using Existing Business Improvement Models in Australian Schools
Refers to the policies, processes and actions through which the quality of a system is developed and maintained.
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Quality Assurance and Online Higher Education
Those processes that assess the relative strength of academic programs and associated student and faculty support programs, and offer strategies for both program and institutional improvements recognizable by both internal and external constituencies
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The Strategic Imperative of Quality Assurance: The Case of the American University in Cairo School of Business
The processes by which a higher education institution aligns all aspects of its operations with its strategic plan while facilitating appropriate and timely corrective actions.
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Enhancing Innovation in Higher Education Institutions: Case of Romania
The processes performing a set of preventive and corrective activities in order to systematically guarantee obtaining the desired quality level required by customers
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Quality Assurance View of a Management Information System
Assurance of quality in higher education is the process of establishing stakeholder confidence that provision (input, process and outcomes) fulfills expectations or measures up to threshold minimum requirements. Quality assurance refers to the procedures, processes and systems that safeguard and improve the quality of a HEI, its education and other activities.
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Quality Management Practices in Lifelong Learning Programs at German Higher Education Institutions: Answers from the Fringe to Emerging Challenges for All
isolated or linked measures for assuring and enhancing quality in HEI, mostly within teaching and learning in the context of this chapter.
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Quality Assurance for Teacher Education in Democratic Globalized World
It is what teacher education do to ensure that teachers produced in the institution meet the current standards of teaching that are expected in the school system.
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Faculty Perspective Regarding Challenges in Implementing Quality Assurance in Zimbabwean Higher Education Institutions
A process of establishing whether a product or service meets certain specific requirements in an organisation
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Higher Education in MENA through Global Lenses: Lessons Learned from International Rankings
An audit of a university to ensure it meets the standards set by an agency or authority.
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Requirements Specification as Basis for Mobile Software Quality Assurance
Is a systematic process of checking whether a product or service being developed meets its specified requirements.
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A Quality Assurance Approach to Healthcare: Implications for Information Systems
W Edwards Deming defined quality assurance as the continuous, systematic, iterative improvement of processes by obtaining feedback from clients and from staff. It may be viewed as a standardised, ongoing conversation about the important characteristics of a process.
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Quality Assurance Within Synchronous Sessions of Online Instruction
A process that enables an organization to track and control whether product quality goals are met. Accountability and transparency typically are stressed.
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Digital Transition and Transformation of Higher Education in Bangladesh: Learning From the COVID-19 Crisis Through a Socio-Cultural Lens
Quality assurance refers to a set of internal or external organisational rules, processes, systems, and practices intended to achieve, maintain, and improve quality (Williams, 2016).
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Accreditation Through the Eyes of Program Evaluation
The process of systematically evaluating and improving the quality of education, research and administrative activities.
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Quality Management and Higher Education Scenario in Namibia: A Critical Analysis
Is the process of ensuring that a higher education institution develops, implements and maintains the quality of its provision through continuous evaluation and improvement.
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Quality Assurance: Breaking Through the Online Learning Plateau
Quality assurance in online education is a way to maintain a target level of quality in online programs, by carefully paying attention to details of online learners, online instructors, and content development, in order to maintain retention rates.
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Impact of Employees' Empowerment on Perceived Quality of Service Delivery in the Tertiary Health Institutions
Sustenance of quality standard at all levels of operational processes and activities of the health organization to improve and promote quality of life and safety of all healthcare stakeholders.
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Quality Assurance in Project Management
The application of a series of systematic planned activities to insure that the project will use all the necessary processes to meet requirement.
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A Quality Assurance Approach to Healthcare: Implications for Information Systems
W Edwards Deming defined quality assurance as the continuous, systematic, iterative improvement of processes by obtaining feedback from clients and from staff. It may be viewed as a standardised, ongoing conversation about the important characteristics of a process.
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Developing a Quality Management Systems Framework for Business Management Institutes
The strategic initiative of an institution to meet and create expectations in the mind of stakeholders.
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Quality Assurance in English Education in Omani Schools: A Critical Look
Within education contexts, this refers to an examination of the systems, policies, processes, regulations, and actions that institutions use to ensure standards and quality are being both maintained and advanced.
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Advancing the Effective Use of Technology in Higher Education
System for ensuring student experiences in online learning are valid. There are two approaches to quality assurance. One is regulatory through accrediting and governmental agencies. The other is through consumer protection, which requires educating potential students about their options and responsibilities.
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Reframing Continuous School Improvement in Australian Schools
Refers to the policies, processes and actions through which the quality of a system is developed and maintained.
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The Quality Matters Program
A systematic program for determining whether a product or process is performing according to established standards.
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Satisfaction Measurement in Education
A set of planned and systematic activities directed to ensure that standards of quality are being met and the products (goods and/or services) satisfy customer requirements.
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Pivotal Role of the Library in Higher Education Reforms: A Critical Look
Quality assurance (QA) is defined as a procedure for continuous and consistent improvement and maintenance of process, product, system, service, etc. that enables organizations to maintain the standard and provide customers satisfaction.
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Exploring Chinese Faculty Perceptions of Quality Standards for Online Education
The process engaged by institutions and programs to encourage best practices and achieve consistent results.
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Renewed Image of Higher Education: Globalization of Higher Education through Organizational Justice and Culture
All efforts made regarding the system that enables the students to be raised in a way that they would be equipped with several global values in higher education institutions.
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Strengthening the Internal Quality Assurance Mechanisms in Open and Distance Learning Systems
An approach to organizing work that: ensures the institution’s mission and aims are clear and known to all; ensures the systems through which work will be done are well thought out, foolproof and communicated to everyone; ensures everyone’s responsibilities are clear and understood; defines and documents the institution’s sense of ‘quality’; sets in place systems to check that everything is working to plan; and when things go wrong – and they will- there are agreed ways of putting them right.
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Quality Processes in Distance Education
The process of ensuring that quality of a product of service meets some predetermined standard
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Leadership and Innovative Approaches in Higher Education
An evaluative process of assessing the quality of education and improving the general standard and value of education to benefit the students and the society.
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Quality Management in German Higher Education: Approaches and Challenges in University Continuing Education
Isolated or linked measures for assuring and enhancing quality in HEI, mostly within teaching and learning in the context of this chapter.
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Developing Assurances for Service Delivery Models
Components within a checklist that can be offered to evaluate the quality of a program or vision.
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Diploma Pathway Programs: The Offerings of an Australian Pre-University Institute
The policies, attitudes, actions, and procedures necessary to ensure that quality is being maintained and enhanced. It requires actions internal to the institution but may also involve actions of external bodies. It includes course design, staff development and the collection and use of feedback from students and employers. Quality assurance is also used as a general term to refer to the range of possible approaches to addressing concern for quality in HE.
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Opportunities and Challenges in Implementing Distance Learning and e-Learning: A Case Study
the maintenance of a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production.
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Internationalizing Quality Assurance Systems With International Accreditations in Slovenian Higher Education: Globalization and Regionalization Influences
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Instructor-Driven Strategies for Establishing and Sustaining Social Presence
The maintenance of a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production ( http://www.oxforddictionaries.com/ ).
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Service Quality Imperative for Quality Assurance in Higher Education: A Case Study
This refers to how a university for example maintains high levels of quality in its’ respective education degrees.
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Online Program Directors' Perspectives of Quality Programs
The process by which a higher education institution assesses its faculty, development, and the impact these two factors have on teaching behaviors and the improvement of student performance.
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Reflections on Management and Connection at a Distance: An Administrator's View
quality assurance is the processes that monitor and ensure a high level of quality during the development of products or services ( https://www.thebalancesmb.com/definition-of-quality-assurance-2533665 ).
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African Universities Quality management Challenges and Higher Education Agenda
This involves the act of ensuring that quality meets the global benchmark of quality. It has to do with comparing the quality on ground with the globally acceptable standard of quality to be sure such quality meets it.
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Applied Learning Educators Searching for a Pedagogical Model
A process to ensure consistency of assessment planning across providers.
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Development and Implementation of Integrated Quality Management Framework in Management Education
The strategic initiative of an institution to meet and create expectations in the mind of stakeholders
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