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What is Role Overload

Leadership Wellness and Mental Health Concerns in Higher Education
Having one or multiple roles which are difficult to manage because they are beyond the skills, knowledge, capabilities, and even available time of the workers.
Published in Chapter:
Identifying Burnout Syndrome in a Private University in the State of Puebla, Mexico: Facing the Challenges of the COVID-19 Pandemic
Cynthia M. Montaudon-Tomas (UPAEP Universidad, Mexico), Ingrid N. Pinto-López (UPAEP Universidad, Mexico), and Anna Amsler (Independent Researcher, Mexico)
Copyright: © 2022 |Pages: 24
DOI: 10.4018/978-1-7998-7693-9.ch008
Abstract
This chapter presents a study performed in a private university in the state of Puebla, Mexico to analyze the effects of remote work on the health and well-being of faculty during the third trimester of 2020 that could lead to burnout. The study includes working conditions, psychosomatic factors, and emotional exhaustion. Results have been analyzed based on gender differences. The university authorities decided to take on the challenge of identifying and tackling increasing well-being issues, especially considering two official regulations in the country that deal with psychosocial risks and remote work. Different activities and webinars were developed to help faculty and staff make self-care part of their daily routine during social distancing, thus reducing added stress and burnout.
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