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Planning and Implementing Resource Discovery Tools in Academic Libraries

Release Date: June, 2012. Copyright © 2012. 732 pages.
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DOI: 10.4018/978-1-4666-1821-3, ISBN13: 9781466618213, ISBN10: 1466618213, EISBN13: 9781466618220
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MLA

Popp, Mary Pagliero and Diane Dallis. "Planning and Implementing Resource Discovery Tools in Academic Libraries." IGI Global, 2012. 1-732. Web. 20 May. 2013. doi:10.4018/978-1-4666-1821-3

APA

Popp, M. P., & Dallis, D. (2012). Planning and Implementing Resource Discovery Tools in Academic Libraries (pp. 1-732). doi:10.4018/978-1-4666-1821-3

Chicago

Popp, Mary Pagliero and Diane Dallis. "Planning and Implementing Resource Discovery Tools in Academic Libraries." 1-732 (2012), accessed May 20, 2013. doi:10.4018/978-1-4666-1821-3

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Planning and Implementing Resource Discovery Tools in Academic Libraries
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Description

“Resource discovery” has many meanings, and it is now being defined as library research software that allows a library user to search multiple Web-based resources simultaneously and generate usable search results.

Planning and Implementing Resource Discovery Tools in Academic Libraries addresses the many new resource discovery tools and products in existence, as well as their potential uses and applications. This timely publication will be invaluable to librarians and administrators seeking information on how to evaluate, choose, and ultimately implement a resource discovery product for their library’s collection.

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Table of Contents and List of Contributors

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1.
Nancy Falciani-White (Wheaton College, USA)
This chapter reviews significant information seeking literature, focusing on general models that can provide a framework for those not familiar with the research in... Sample PDF | More details...
$37.50
2.
LeiLani Freund (University of Florida, USA), Christian Poehlmann (University at Albany, State University of New York, USA), Colleen Seale (University of Florida, USA)
Many academic libraries implemented a metasearch or federated search platform as a way to expand the amount of relevant information available to library users. While... Sample PDF | More details...
$37.50
3.
David P. Brennan (Pennsylvania State University, Milton S. Hershey Medical Center, USA)
This chapter presents a high-level, non-system-specific discussion of issues surrounding the planning, implementation, use, and maintenance of discovery tools. The p... Sample PDF | More details...
$37.50
4.
Jason Vaughan (University of Nevada- Las Vegas, USA)
Selecting a major new discovery service for students and researchers is an important undertaking. Web-scale discovery has implications for library staff and the work... Sample PDF | More details...
$37.50
5.
Monica Metz-Wiseman (University of South Florida, USA), Melanie Griffin (University of South Florida, USA), Carol Ann Borchert (University of South Florida, USA), Deborah Henry (University of South Florida St. Petersburg, USA)
The authors of this chapter interviewed librarians from fifteen academic institutions who participated in a selection process for a discovery service. The pool of ac... Sample PDF | More details...
$37.50
6.
Amy Hoseth (Colorado State University, USA)
As libraries re-think their collections, emphasizing online access and building digital resource collections that are growing at an exponential pace, Web-based disco... Sample PDF | More details...
$37.50
7.
Dace Freivalds (Pennsylvania State University Libraries, USA), Binky Lush (Pennsylvania State University Libraries, USA)
Many libraries are in the process of purchasing and implementing Web-scale discovery systems. In order to ensure that the selected system meets the needs of the inst... Sample PDF | More details...
$37.50
8.
David Bietila (University of Chicago, USA), Tod Olson (University of Chicago, USA)
This chapter discusses a process that can be used by libraries to evaluate the current generation of resource discovery tools. The process considers a three-tiered a... Sample PDF | More details...
$37.50
9.
Tammera M. Race (Western Kentucky University, USA)
Serendipity, the accidental discovery of something useful, plays an important role in discovery and the acquisition of new knowledge. The process and role of serendi... Sample PDF | More details...
$37.50
10.
William H. Mischo (University of Illinois at Urbana-Champaign, USA), Mary C. Schlembach (University of Illinois at Urbana-Champaign, USA), Joshua Bishoff (University of Illinois at Urbana-Champaign, USA), Elizabeth M. German (University of Houston, USA)
Academic libraries are transitioning from access systems based on federated, broadcast search technologies to Web-scale discovery systems with central, aggregated in... Sample PDF | More details...
$37.50
11.
Janet Fransen (University of Minnesota, USA), Lara Friedman-Shedlov (University of Minnesota, USA), Nicole Theis-Mahon (University of Minnesota, USA), Stacie Traill (University of Minnesota, USA), Deborah Boudewyns (University of Minnesota, USA)
While many other academic libraries are currently or have recently faced the challenge of setting a new direction for their discovery platforms, the University of Mi... Sample PDF | More details...
$37.50
12.
Suzanne Chapman (University of Michigan, USA), Scott Dennis (University of Michigan, USA), Kathleen Folger (University of Michigan, USA), Ken Varnum (University of Michigan, USA)
This chapter discusses the user-focused research conducted at the University of Michigan Library to help make decisions about selecting and implementing a Web-scale... Sample PDF | More details...
$37.50
13.
David Earl Noe (Rollins College, USA)
This chapter discusses the results of a review of the first 25 results for some of the most common searches in one college’s instance of Summon™1 and the results for... Sample PDF | More details...
$37.50
14.
Lucy Holman (University of Baltimore, USA), Elias Darraj (University of Baltimore, USA), Jonathan Glaser (University of Baltimore, USA), Alice Hom (University of Baltimore, USA), Heather Mathieson (University of Baltimore, USA), Deane Nettles (University of Baltimore, USA), Aronya Waller (University of Baltimore, USA)
Researchers observed 21 participants (undergraduates, graduate students, and faculty) conduct known item and topic searches using EBSCO Discovery Service (EDS)™1, Ex... Sample PDF | More details...
$37.50
15.
Lisa O’Hara (University of Manitoba Libraries, Canada), Pat Nicholls (University of Manitoba Libraries, Canada), Karen Keiller (University of New Brunswick Saint John Campus, Canada)
The University of Manitoba Libraries (UML) hired an external company to perform usability testing on its website in 2008 and 2009. A component of the website testing... Sample PDF | More details...
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16.
Juliet Kerico (Southern Illinois University Edwardsville, USA), Paul Anthony (Southern Illinois University Edwardsville, USA), Chris Bulock (Southern Illinois University Edwardsville, USA), Lynn Fields (Southern Illinois University Edwardsville, USA)
In 2009, the Library & Information Services (LIS) Web Task Force of Southern Illinois University Edwardsville (SIUE) was charged with improving its website in light... Sample PDF | More details...
$37.50
17.
Felicia Palsson (Sonoma State University, USA)
This chapter describes the situational context and strategic goals at the University of Southern California (USC) Libraries that led to implementation of a discovery... Sample PDF | More details...
$37.50
18.
Andrew J. Welch (Drake University, USA)
In the summer of 2010, Drake University’s Cowles Library implemented EBSCO Discovery Service™1 (EDS). During the implementation and throughout the first year of use,... Sample PDF | More details...
$37.50
19.
Amy S. Jackson (University of New Mexico, University Libraries, USA), Kevin Comerford (University of New Mexico, University Libraries, USA), Suzanne M. Schadl (University of New Mexico, University Libraries, USA), Rebecca Lubas (University of New Mexico, University Libraries, USA)
The University Libraries (UL) at the University of New Mexico has experience implementing both a resource discovery tool from a standard library vendor and an in-hou... Sample PDF | More details...
$37.50
20.
Nina Exner (North Carolina Agricultural and Technical State University, USA), Stephen Bollinger (North Carolina Agricultural and Technical State University, USA), Iyanna Sims (North Carolina Agricultural and Technical State University, USA)
F.D. Bluford Library is a mid-sized library serving over 10,000 undergraduate and graduate students. In 2010, the Library began to transition from federated search t... Sample PDF | More details...
$37.50
21.
David Dahl (Towson University, USA), Patricia MacDonald (Towson University, USA)
Discovery tools have the potential to disrupt the workflows and established practices of libraries, which can lead to resistance in their use. In 2009, the Universit... Sample PDF | More details...
$37.50
22.
Scott Garrison (Ferris State University, USA), Anne Prestamo (Oklahoma State University, USA), Juan Carlos Rodriguez (Grand Valley State University, USA)
A number of studies have shown that people start research with Google and other easy, convenient tools. Though they recognize the value of library content, users pre... Sample PDF | More details...
$37.50
23.
Mark Christel (The College of Wooster Libraries, USA), Jacob Koehler (The College of Wooster Libraries, USA), Michael Upfold (The Five Colleges of Ohio, USA)
A consortium of five liberal arts colleges (Denison, Kenyon, Oberlin, Wooster, and Ohio Wesleyan), decided to investigate discovery tools, established a process for... Sample PDF | More details...
$37.50
24.
Meris A. Mandernach (James Madison University, USA), Jody Condit Fagan (James Madison University, USA)
While launching a discovery tool can be technically easy, establishing a process that will result in organizational buy-in for the tool is an exceptionally important... Sample PDF | More details...
$37.50
25.
Mary Mintz (American University, USA)
This chapter provides information about why marketing a new discovery system is important both for libraries and for users. It also presents a case study of the Amer... Sample PDF | More details...
$37.50
26.
Jan Kemp (University of Texas at San Antonio, USA)
The University of Texas at San Antonio Libraries implemented the Summon1™ Discovery Service in January 2010 to provide a convenient starting point for library resear... Sample PDF | More details...
$37.50
27.
Pamela Harpel-Burke (Hofstra University, USA)
With the implementation of discovery systems, cataloging maintenance and authority control activities need to be re-evaluated. The online survey product Qualtrics™1... Sample PDF | More details...
$37.50
28.
Anita K. Foster (Illinois State University, USA), Sarah C. Williams (University of Illinois at Urbana-Champaign, USA)
This chapter provides a case study of EBSCO Discovery Service™1 at Illinois State University’s Milner Library. After a formal selection process, Milner chose EBSCO D... Sample PDF | More details...
$37.50
29.
Courtney Greene (Indiana University, USA)
In early 2010, Indiana University Bloomington Libraries became a beta tester for the EBSCO Discovery Service (EDS)™ 1 product, and subsequently selected it in Septem... Sample PDF | More details...
$37.50
30.
Rachel A. Erb (Colorado State University, USA1)
Implementing Web-scale discovery at the University of Nebraska at Omaha’s (UNO) Criss Library presented some unexpected challenges. The UNO library selected Encore S... Sample PDF | More details...
$37.50
31.
Dale Poulter (Vanderbilt University, USA)
Vanderbilt University implemented Primo Central™ in early 2010. Although several factors went into the decision to adopt Primo Central™1 early in its development, th... Sample PDF | More details...
$37.50
32.
Jennifer Palmisano (Center for Jewish History, USA)
The mission of this chapter is to demonstrate one research/cultural institution’s discovery solution journey. This includes information about the Center for Jewish H... Sample PDF | More details...
$37.50
33.
Aaron B. Bales (University of Notre Dame, USA), Mark Dehmlow (University of Notre Dame, USA)
The University of Notre Dame and the Michiana Academic Library Consortium (MALC) have implemented Ex Libris’™1 Primo®2 as its next generation discovery system. The c... Sample PDF | More details...
$37.50
34.
June Thoburn (Northumbria University, UK), Annette Coates (Northumbria University, UK), Graham Stone (University of Huddersfield, UK)
The University of Huddersfield and Northumbria University were two of the first adopters of the Summon™ Web-scale commercial discovery system in Europe. Both univers... Sample PDF | More details...
$37.50
35.
Elizabeth P. Babbitt (Massachusetts Board of Library Commissioners, USA), Amy Foster (Montana State University, USA), Doralyn Rossmann (Montana State University, USA)
Academic libraries have a myriad of information sources for their communities, yet meeting users at their point of need can be a daunting task. Web-scale discovery t... Sample PDF | More details...
$37.50
36.
Angi Faiks (Macalester College, USA), Johan Oberg (Macalester College, USA), Katy Gabrio (Macalester College, USA)
OCLC’s WorldCat®1 Local has offered users at Macalester College information discovery and retrieval experiences well beyond what was provided by traditional library... Sample PDF | More details...
$37.50
37.
Tyler Goldberg (University of Louisville, USA), Anna Marie Johnson (University of Louisville, USA), Randy Kuehn (Eastern Illinois University, USA)
This chapter describes the implementation of the WorldCat®1 Local discovery tool in a multiple-library system at a mid-sized university. The catalog data preparation... Sample PDF | More details...
$37.50
38.
William Breitbach (California State University, USA)
With significant developments in library discovery systems, many libraries are exploring options for improving access to content. Although these new systems appear t... Sample PDF | More details...
$37.50
39.
Peter Webster (Saint Mary’s University, Canada)
Discovery services, such as Serials Solutions Summon, OCLC Local WorldCat, ExLibris Primo, and EBSCO Discovery Service, are built around increasingly comprehensive i... Sample PDF | More details...
$37.50
40.
Anita Breckbill (University of Nebraska-Lincoln, USA)
It is not possible to perform a complete or efficient search for musical works using current resource discovery tools. Using examples from Encore, EBSCO Discovery Se... Sample PDF | More details...
$37.50
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Reviews and Testimonials

For librarians and administrators, Popp, a resource and discovery librarian at Indiana U. Bloomington, and Dallis, a dean for academic library services there, bring together 40 chapters by librarians from US and Canadian universities on planning and implementing resource discovery tools to meet the needs of users for a simple search and the desires of librarians to present scholarly research in ways appropriate for today's user, who is used to simple web search engines. They first review information seeking among academic users, the federated search as a precursor to discovery tools, and issues involved in planning, implementation, use, and maintenance of discovery tools. Then, through case studies of various universities, they describe how to evaluate tools; user behavior and expectations; user teaching and user-centered design in implementing discovery solutions, with discussion of EBSCO Discovery Services, Primo from ExLibris, and Serials Solutions Summon; implementation issues, including resource selection and configuration of the public interface and the development of an in-house discovery tool; embedding the tool within environments such as a learning management system and enterprise portal or a consortium environment; supporting organizational buy-in; marketing; the impact on collection use and cataloging maintenance; experiences in selecting and implementing products like Encore Strategy, Primo Central, and WorldCat Local; and problems of next generation search tools and the challenges and opportunities of the metadata environment in the context of discovery tools, as well as tools for music researchers.

– Book News Inc. Portland, OR

Providing both practical advice and critical analysis of resource discovery tools’ use, implementation, and effectiveness in academic libraries, this volume offers theory and practical chapters, supporting librarians, administrators, and programmers in academic and specialized library settings who are considering and currently using resource discovery tools.

– Sara Marcus, American Reference Books Annual

Choosing the right discovery product that not only enables the myriad of resources to be aggregated and exposed but at the same time provides a positive search experience for the user can be a daunting and overwhelming decision for any library. This comprehensive reference source on virtually all aspects of selecting a discovery service in an academic library provides just what a library needs to make an informed and thoughtful decision. Edited by Mary Pagliero Popp and Diane Dallis, this book packs a punch at a whopping 732 pages of useful and timely information that goes beyond selecting and implementing discovery services.

– Regina Gong, Journal of Electronic Resources Librarianship, USA
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Topics Covered

  • Areas of Concern in Use of the Discovery Tool
  • How Researchers Find Information
  • How the Digital Consumer Experience Influences Online Research
  • Integrating Local Digital collections and Non-Mainstream Resources into Discovery Tools
  • Selecting and Implementing a Discovery Tool
  • User Behavior and Expectations for Library Web Sites
  • User Testing and User-Centered Design in Implementing Discovery Solutions
  • What Libraries have Learned from Federated Searching
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Author(s)/Editor(s) Biography

Mary Pagliero Popp is the Resource and Discovery Services Librarian at Indiana University (IU) Bloomington and has been with the University in various capacities for nearly 40 years. She has been involved with IU’s IUCAT Web catalog and works with the team developing Blacklight next generation catalog for all IU campuses. Mary has also worked on implementation of IU Bloomington’s implementations of both WorldCat Local (2009-2011) and EBSCO Discovery Service (2010 to the present). She holds an MLS and an M.S. in Adult Education. Active in the American Library Association, she has served as President of the Library Instruction Round Table and will serve as President, Reference and User Services Association (RUSA) in 2012-2013. Her research interests include discovery systems, characteristics of library users, usability testing of library resources, and active learning techniques.
Diane Dallis is the Associate Dean for Library Academic Services at Indiana University Bloomington Libraries. In this role she oversees library public service departments including Access Services, Area Studies, Arts and Humanities, Digital User Experience, Government Information Services, Reference Services, Sciences, Social Sciences, and Teaching and Learning. From 2004-2009 she was Head of the Information Commons, from 2003-2004 she was the Instructional Services Librarian, and from 1998 to 2003 she was the Instructional Design Librarian at the Indiana University Bloomington Libraries. She received her B.S. in Education in 1994 and she earned her M.L.S. in 1998 from Indiana University Bloomington.