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Search the World's Largest Database of Information Science & Technology Terms & Definitions

InfScipedia

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Below please find a list of definitions for the term that
you selected from multiple scholarly research resources.

What is Retail

Chapter 10

Handbook of Research on Retailing Techniques for Optimal Consumer Engagement and Experiences

The selling of goods and/or services by businesses to consumers.

Published in Chapter:

The Role of the Service Encounter as a Means of Reversing Further High Street Retail Decline

Jason J. Turner (Asia Pacific University of Technology and Innovation, Malaysia) and Toni Corstorphine (Audi, UK)

Source Title: Handbook of Research on Retailing Techniques for Optimal Consumer Engagement and Experiences

DOI: 10.4018/978-1-7998-1412-2.ch010

Abstract

This chapter examines customer and retailer perceptions of the decline of the UK High Street and investigates the potential of the service encounter to reverse this decline. UK High Street is in perpetual decline as a result of 3 inter-related factors: the rise in competitor offers from out-of-town retailing and online shopping; rather high business rates; economic uncertainty perpetuated by Brexit. Revisiting interviews conducted in 2013 across 4 Scottish cities with 40 retailers (national chains and independents) and 40 customers ages 18-60 reveals a difference of opinion between retailers and customers. Unlike retailers, the majority of customers thought potential solutions to the decline in the UK High Street lay in combining the appeal of online convenience and choice with the tangibility of the physical store experience.

Full Text Chapter Download: US $37.50 Add to Cart

More Results

Chapter 10

Retail refers to the activity of selling goods or services directly to consumers or end-users. A retailer purchases goods in large quantities from manufacturers, directly or through a wholesaler, and then sells in smaller quantities to consumers for a profit.

Published in Chapter: Sustainable Career in Agile Environment: Cross-Sectorial Investigations; From: Career Re-Invention in the Post-Pandemic Era

Full Text Chapter Download: US $37.50 Add to Cart

Chapter 3

The activity of selling products usually in small quantities.

Published in Chapter: An Assessment for Classification of Distribution Network Design; From: Handbook of Research on the Applications of International Transportation and Logistics for World Trade

Full Text Chapter Download: US $37.50 Add to Cart

Chapter 3

Encompasses a variety of tasks, such as buying, selling, marketing, and customer care. Retailers frequently acquire possessions from manufacturers or wholesalers and allocate them to the public via their offline outlets (physical), online platforms, or other allocation channels. Retail aims to meet the demands and preferences of its customers through a variety of products, smooth and easy access, and favorable buying experiences.

Published in Chapter: Sustainable Marketing and Retailing: Demystifying the Emerging Themes and Future Research Directions; From: Management and Marketing for Improved Retail Competitiveness and Performance

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Chapter 2