What is Digitally Empowered Worker

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Chapter 6

Leadership, Management, and Adoption Techniques for Digital Service Innovation

A digital worker who is aware, creative, agile, and willing to learn.

Published in Chapter:

Digitally Empowered Workers and Authentic Leaders: The Capabilities Required for Digital Services

Joseph Crawford (University of Tasmania, Australia) and Kerryn Butler-Henderson (University of Tasmania, Australia)

Source Title: Leadership, Management, and Adoption Techniques for Digital Service Innovation

DOI: 10.4018/978-1-7998-2799-3.ch006

Abstract

The digital era has catalyzed the contemporary workforce and workplace. Employees are now required to develop skills that may be outdated in a matter of years, and be consciously aware that their society is evolving rapidly. This Chapter conceptualizes the characteristics of a digitally empowered worker to encompass awareness, creativity, agility, and a positive learning orientation. In doing so, the authors consider the way in which an authentic leader and authentic follower may influence the development of the digitally empowered. Authors present a model and its impact on digital innovation and digital productivity.

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