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What is Smart Hotel

Chapter 16
Handbook of Research on Smart Technology Applications in the Tourism Industry
Smart hotel applications have gained importance with the emergence of smart building designs. Smart building designs are developed for the development of smart living and smart working spaces by using sustainable technologies that affect the quality of life such as lighting and heating systems.
Published in Chapter:
Smart Applications in Tourism
Cemal Ince (Gaziosmanpaşa University, Turkey) and Gülmira Samatova (Kyrgyz-Turkish Manas University, Kyrgyzstan)
Copyright: © 2020 |Pages: 26
DOI: 10.4018/978-1-7998-1989-9.ch016
Abstract
Technology process that started with the reservation provided many services in accommodation establishments such as online room selection, room colour selection, air conditioning adjustment, temperature and light control, virtual scenery creation, and online service. Another area that is affected by technology is food and beverage services. Food and beverage businesses also benefit from technology while serving their guests. Many services are provided through technological revolutions such as online reservation, online service, smart tables, robots, and so on. Today, technology also affects museums and museum services positively. Virtual reality museums offer visitors the opportunity to visit their works online. Online ticket sales also save visitors time. Credit cards and ticket sales provide economic convenience to the guests. With the help of technology, heat and light adjustments can be made in museums and technology helps to protect the works exhibited in these museums.
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Chapter 15
Smart Hotels and Technological Applications
is a new development that heavily benefits from technology to replace registering procedure to a hotel, opening doors, changing lights and powering on the plugs with the press of a buton, voice commands and maybe thought control (using smartphones). There are limitless opportunities to apply smart Technologies to make the hotels smarter including creating a virtual alter-ego of a guest so that their device can be used to communicate with the hotel server and thus be given access to room controllers ( IDS, 2014 ).
Published in Chapter: Smart Hotels and Technological Applications; From: Handbook of Research on Smart Technology Applications in the Tourism Industry
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Chapter 4
Tourist Intelligence as the Basis for the Design of a Dashboard Indicator for a Digital, Intelligent, and Connected Hotel (DCIH) With a Smart Tourist Destination
Establishment dedicated to accommodation (hotels, tourist apartment buildings, campsites, white parks, etc.) equipped with the necessary capabilities and digital infrastructure to collect, process, and manage data and information, applying intelligence, which communicates bidirectionally on a destination platform to improve customer experience, hotel, and destination management (UNE 178504:2022).
Published in Chapter: Tourist Intelligence as the Basis for the Design of a Dashboard Indicator for a Digital, Intelligent, and Connected Hotel (DCIH) With a Smart Tourist Destination; From: Measuring Consumer Behavior in Hospitality for Enhanced Decision Making
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