What is CFA

This chapter covers a lot of groundwork and provides and quick and through introduction to the concepts and underlying discussions on Alternative Dispute Resolution (ADR). The chapter provides a detailed discussion based on extant literature in an effort to differentiate between disputes and conflicts. Then some of the common confusions between terms commonly used in ADR are addressed. Following which various key government acts and reports that shape the state of ADR are discussed. Because of their length, therefore only those concerns within the documents that directly address ADR or are related to ADR are discussed. It remains a burden on the readers to access these documents themselves to fully appreciate their content.