Joseph Osei Ampadu

Joseph Osei Ampadu works at the Digitisation Unit of the University of Ghana, Balme library. He is a young researcher interested in Digitisation, Digital libraries, information science, information services, information privacy and security.

Publications

Do You Have an Inquiry?: Don't Walk; Chat! An Assessment of the Use of the Live-Chat Reference Service at the University of Ghana
Do You Have an Inquiry?: Don't Walk; Chat! An Assessment of the Use of the Live-Chat Reference Service at the University of Ghana
Antonia Bernadette Donkor, Joseph Osei Ampadu. © 2023. 16 pages.
Virtual reference services are used in academic libraries to provide real-time information services to users. The use of the live-chat service was assessed to determine the...