Keri L. Heitner

Keri L. Heitner is a research psychologist, consultant, and contributing faculty in the PhD in Management Program at Walden University. Her work involves applied research, evaluation, and program development about diversity and inclusion; career advancement and re-entry; service delivery research and development in health, mental health, and the government and nonprofit sectors; and entrepreneurship. She is also a writer, editor, methodologist, and curriculum developer.

Publications

International Business Staffing Challenges and the Growing Global Skills Gap in the New Post-COVID-19 Environment: A Latin American and Caribbean Perspective
International Business Staffing Challenges and the Growing Global Skills Gap in the New Post-COVID-19 Environment: A Latin American and Caribbean Perspective
B. Anthony Brown, Keri L. Heitner. © 2024. 21 pages.
Scholars and practitioners in the United States, other nations, and regions, particularly Latin America and the Caribbean, cited the elementary through to grade 12 public...
Organizational Transformation: The Way to Sustainability
Organizational Transformation: The Way to Sustainability
B. Anthony Brown, Keri L. Heitner. © 2023. 42 pages.
Organizational leaders design and incorporate business models or processes to gain competitive advantage. These business models or methods detail how the organization operates to...
Obstacles and Resistance to Organizational Change in the New Post-COVID-19 Environment
Obstacles and Resistance to Organizational Change in the New Post-COVID-19 Environment
B. Anthony Brown, Keri L. Heitner. © 2023. 29 pages.
Leaders initiate changes to increase competitive advantage and drive organizational sustainability, agility, and flexibility in their respective hypercompetitive industries....
Worker Response to the Rapid Changes Caused by Disruptive Innovation: Managing a Remote Workforce Without Any Training or Preparation
Worker Response to the Rapid Changes Caused by Disruptive Innovation: Managing a Remote Workforce Without Any Training or Preparation
Brian Anthony Brown, Keri L. Heitner. © 2022. 17 pages.
The rapid global spread of the Coronavirus 2 (SARS-CoV-2) commencing February 2020 ushered in remote working as a means to stem the virus's spread and continue production....
Women and Work During the COVID-19 Global Pandemic: Challenges, Intersectionality, and Opportunities
Women and Work During the COVID-19 Global Pandemic: Challenges, Intersectionality, and Opportunities
Keri L. Heitner, J. Allison McCluer. © 2022. 19 pages.
The COVID-19 pandemic disrupted women's lives. Many already juggled two full-time jobs, that of employee and that of primary homemaker and caregiver; the pandemic exacerbated...
Care and Cultural Responsiveness of Online College Courses: Preliminary Criteria and Best Practices
Care and Cultural Responsiveness of Online College Courses: Preliminary Criteria and Best Practices
Keri L. Heitner, Kenneth C. Sherman, Miranda E. Jennings. © 2021. 26 pages.
The chapter is a review and critique of the appropriateness of current approaches and a sample of current criteria used to evaluate the quality of online courses at the...
Care and Cultural Responsiveness of Online College Courses: Preliminary Criteria and Best Practices
Care and Cultural Responsiveness of Online College Courses: Preliminary Criteria and Best Practices
Keri L. Heitner, Kenneth C. Sherman, Miranda E. Jennings. © 2019. 25 pages.
The chapter is a review and critique of the appropriateness of current approaches and a sample of current criteria used to evaluate the quality of online courses at the...