María de la Cruz del Río Rama

María de la Cruz del Río-Rama received her PhD in Management and Business by the University of Vigo. Currently she is assistant profesor and researcher at the Business Organisation and Marketing Department of the University of Vigo. She was also invited professor in several master programs in the area of quality management. Publications and collaborations in research projects linked with business and tourism are numerous in her career. Her main research topics are: Quality Management Systems, Q for Tourist Quality, Thermalism, Health and Wellness, Wine Tourism, Entrepreneurship and Higher Education.

Publications

Handbook of Research on Socio-Economic Impacts of Religious Tourism and Pilgrimage
Handbook of Research on Socio-Economic Impacts of Religious Tourism and Pilgrimage
José Álvarez-García, María de la Cruz del Río Rama, Martín Gómez-Ullate. © 2019. 455 pages.
Religious studies and research have gained a lot of interest and attention from researchers, policy makers, and practitioners over the last few years, but the socio-economic...
Total Quality Management Practices and Employees' Satisfaction
Total Quality Management Practices and Employees' Satisfaction
José Álvarez-García, María de la Cruz del Río Rama, Evaristo Galeana-Figueroa, Dora Aguilasocho-Montoya. © 2018. 23 pages.
In this chapter, the results of an empirical case carried out in 2014 in a thermal centre in Spain are exposed. The aim of this study is to identify/evaluate current labour...