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About Us

Melissa Fiori

Melissa Fiori is an Associate Professor of Applied Linguistics and Spanish at Daemen University where she also serves as a Quality Matters Review Chair.

Publications

Mitigating Online Learning Frustration by Documenting Discussion Board Exchanges

During the summer of 2023, the authors of this chapter—instructors and instructional designers from Daemen University—embarked on a pedagogical documentation project, positioning...