Praowpan Tansitpong

Dr. Praowpan Tansitpong is an Assistant Professor at NIDA Business School in Bangkok, Thailand. She is a former 2016 US-ASEAN Fulbright Visiting Scholar at School of Medicine, University of Washington. She is currently an advior for many Thai tech startups such as Zenostic and Indy Dish (Thailand). She received a Ph.D. in Operations Management from Lally School of Management and Techonology at Rensselaer Polytechnic Institute (2012), a Master of Science in Innovation Management and Entrepreneurship from Brown University (2008), and a Bachelor degree in Engineering from Chulalongkorn University (2007). Her research is motivated to build applications for innovative design and execute service strategy for healthcare, airline, and transportation industry.

Publications

Unveiling Key Differentiated Service Dimensions of the Airlines Performances in the COVID-19 Aftermath: An Empirical Investigation on Operational and Service Outcomes on Market Share and Load Factor
Unveiling Key Differentiated Service Dimensions of the Airlines Performances in the COVID-19 Aftermath: An Empirical Investigation on Operational and Service Outcomes on Market Share and Load Factor
Praowpan Tansitpong. © 2024. 19 pages.
The study examines service dimensions provided by each operating flight to explore their impact on airline operational performance. The results suggested that after COVID-19...
Strategic Airline Service Review in the Time of the COVID-19 Crisis
Strategic Airline Service Review in the Time of the COVID-19 Crisis
Praowpan Tansitpong. © 2022. 14 pages.
This study extracted airline data from several online source to examines operational and service strategy of the airline industry during the COVID-19 pandemic. The results have...