Ricardo Colomo-Palacios

Ricardo Colomo-Palacios is an Associate Professor at the Computer Science Department of the Universidad Carlos III de Madrid. His research interests include applied research in Information Systems, software project management, people in software projects, and social and Semantic Web. He received his PhD in Computer Science from the Universidad Politécnica of Madrid (2005). He also holds a MBA from the Instituto de Empresa (2002). He has been working as Software Engineer, Project Manager, and Software Engineering Consultant in several companies including Spanish IT leader INDRA. He is also an Editorial Board Member and Associate Editor for several international journals and conferences and Editor in Chief of International Journal of Human Capital and Information Technology Professionals.


CUSENT: Social Sentiment Analysis Using Semantics for Customer Feedback
Ángel García-Crespo, Ricardo Colomo-Palacios, Myriam Mencke, Juan M. Gómez-Berbís. © 2009. 13 pages.
The current chapter introduces CUSENT, a tool for semantics-enhanced sentiment analysis of customer opinions expressed in corporate blogs. The research work presents the...