Sarah Yousry El-Gamal

Sarah El-Gamal , Assistant professor in e-Business and the Head of Logistics and Supply Chain Management Department - College of International Transport and Logistics. I started my professional career in 2004 as a graduate teaching assistant in the Productivity and Quality Institute (PQI) after graduating from the Faculty of Engineering - Electronics and Communication Department and joined the Master Program of Total Quality Management where I graduated in 2006. In 2009, I joined the University of Northumbria, UK to continue further investigations in Learning Management Systems as a PhD candidate, where I was granted my PhD in 2014. Since then, I been specialised in the teaching and design of master and diploma courses specialised in the field of Management Information Systems at the PQI, besides tutoring in various quality management training courses (ISO 9001, 14001, 18001 & 27001) as a certified tutor from International Register for Certified Auditors (IRCA). I held the position of the Head of Quality Assurance from 2018 to 2020, where I was in charge of national and international accreditation files such as ISO 900, NAQAAE, and AACSB.

Publications

Stop the Thief?: The Role of Digitalisation in Preventing Cargo Theft in the Shipping Companies
Stop the Thief?: The Role of Digitalisation in Preventing Cargo Theft in the Shipping Companies
Sarah Yousry El-Gamal, Hany Ayaad, Rowan Hamdy Abd El-bary. © 2023. 17 pages.
Reaching a sustainable industry is now possible through digitisation. The current era witnessed an increase in the impact of digital transformation on the economy; this...
The Tendency Toward Producing Ecologically Friendly Products at Toshiba in the Middle East
The Tendency Toward Producing Ecologically Friendly Products at Toshiba in the Middle East
Ahmed Hussein Ali, Habiba Sherif El-Rouby, Sarah Yousry El-Gamal, Ahmed Saad Zaghloul. © 2023. 16 pages.
The case deals with decreasing environmental harm and pollution in all industries. The corporations have followed worldwide environmental standards to replace toxic materials...
E-Government Service Quality: The Moderating Role of Awareness and the Mediating Role of Consistency
E-Government Service Quality: The Moderating Role of Awareness and the Mediating Role of Consistency
Sarah El-Gamal, Rasha Abd El Aziz, Mohamed Farouk Abouelseoud. © 2022. 21 pages.
This study investigates the key e-government service quality dimensions affecting customer satisfaction in e-government services. The 'consistency' mediation role between...