Hershey, Pennsylvania
New York, New YorkBeijing, China
Analysis of User Involvement and Participation on the Quality of IS Planning Projects: An Exploratory Study

Analysis of User Involvement and Participation on the Quality of IS Planning Projects: An Exploratory Study

Varadharajan Sridhar (Management Development Institute, India), Dhruv Nath (Management Development Institute, India), and Amit Malik (Management Development Institute, India)
Copyright: © 2009 |Pages: 19
DOI: 10.4018/joeuc.2009070105
OnDemand:
(Individual Articles)
Available
$37.50
Current Special Offers
No Current Special Offers
TOTAL SAVINGS: $37.50

Abstract

The process of information systems planning is critically dependent on the users of the system. The involvement and participation of these users and its impact on the effectiveness of IS planning has not been studied in the literature. In this article we address the effect of user involvement and participation on the quality of IS planning projects. This was done through an exploratory quasi-experiment study conducted in an academic setting. We studied the effects of user involvement using two sets of teams doing IS planning exercises, one in which the user was involved as part of the project team and the other where the user was outside the project team, but was involved in interviews and reviews of project artifacts. We also measured the extent of user participation through a survey of participants engaged in the IS planning projects. Results indicate that user involvement has significant positive effect on user participation, as well as on the quality of IS planning projects. However the effect of user participation on the quality of projects is mixed and needs further research.

Complete Article List

Search this Journal:
Reset
Volume 37: 1 Issue (2025)
Volume 36: 1 Issue (2024)
Volume 35: 3 Issues (2023)
Volume 34: 10 Issues (2022)
Volume 33: 6 Issues (2021)
Volume 32: 4 Issues (2020)
Volume 31: 4 Issues (2019)
Volume 30: 4 Issues (2018)
Volume 29: 4 Issues (2017)
Volume 28: 4 Issues (2016)
Volume 27: 4 Issues (2015)
Volume 26: 4 Issues (2014)
Volume 25: 4 Issues (2013)
Volume 24: 4 Issues (2012)
Volume 23: 4 Issues (2011)
Volume 22: 4 Issues (2010)
Volume 21: 4 Issues (2009)
Volume 20: 4 Issues (2008)
Volume 19: 4 Issues (2007)
Volume 18: 4 Issues (2006)
Volume 17: 4 Issues (2005)
Volume 16: 4 Issues (2004)
Volume 15: 4 Issues (2003)
Volume 14: 4 Issues (2002)
Volume 13: 4 Issues (2001)
Volume 12: 4 Issues (2000)
Volume 11: 4 Issues (1999)
Volume 10: 4 Issues (1998)
Volume 9: 4 Issues (1997)
Volume 8: 4 Issues (1996)
Volume 7: 4 Issues (1995)
Volume 6: 4 Issues (1994)
Volume 5: 4 Issues (1993)
Volume 4: 4 Issues (1992)
Volume 3: 4 Issues (1991)
Volume 2: 4 Issues (1990)
Volume 1: 3 Issues (1989)
View Complete Journal Contents Listing