Can DSS Technology Improve Group Decision Performance for End Users?: An Experimental Study

Can DSS Technology Improve Group Decision Performance for End Users?: An Experimental Study

David Gundersen (Stephen Austin University, USA), Donald Davis (University of Southern Mississippi, USA) and D.F. Davis (University of Southern Mississippi, USA)
Copyright: © 1995 |Pages: 9
DOI: 10.4018/joeuc.1995040101
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Abstract

The pervasiveness of end–user computing in organizations coupled with the expanded scope of end–user information system activities and the fact that DSS is an end–user application argues strongly for the exploration of the effect of DSS on end–users. A particular area of interest that has not been examined is the role of DSS in end–user group decision making. To address that interest, this study investigates the benefits of DSS technology in supporting end–user group decision making. An experiment was conducted which required groups to reach a consensus on human resource related decisions. The results of the experiment provide implications for the use of group DSS (GDSS) in organizations and for future study.

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