Enterprise System as Business Intelligence and Knowledge Capabilities for Enhancing Applications and Practices of IT Governance

Enterprise System as Business Intelligence and Knowledge Capabilities for Enhancing Applications and Practices of IT Governance

Firas M. Alkhaldi (Amman Arab University, Amman, Jordan), Samir M. Hammami (Dhofar University, Salalah, Oman), Saleh Kasem (Libyan Mediterranean University, Istanbul, Turkey), Abdullah Rashed (Independent Researcher, Sana'a, Yemen) and Mansour Naser Alraja (Dhofar University, Salalah, Oman)
DOI: 10.4018/IJOCI.2017040105
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Abstract

According to different views in information systems and the socio-technical perspective, many organizations was led to redefine their business with a more focused IT solutions, this study suggested a number of confirmatory measurement models that establish the ground for the hypothesed research constructs, and utilized the structural equation modeling techniques to test and validate the research hypotheses. The research present the results of a practical investigation of the influence and the effect of enterprise systems role applications and organizational knowledge capabilities on IT governance practices by enhancing its application and usability within the organization. The study suggests that smart enterprise systems capabilities (infrastructure scalability, planning alignments, and HR planning and professional capabilities the IT staff) and knowledge organizational capabilities (individual, managerial, and collaborative) have a positive dynamic influence on IT governance activities. It's also observed that enterprise systems role applications have a more profound influence on organizational knowledge capabilities (OKC) comparing to IT governance (ITGOV), where OKC played a significate additive role in mediating the effect and thus provided an enhanced extra effect on IT governance.
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Literature Review

Grant & Chen (2005) stated that knowledge views of the firm examine the wealth of the organization as a mixture of a numerous resources and describes how organizations obtain the needed value out of these resources, in addition; (Blome et. al., 2014) indicated that organizations should be the venue of unremitting advances and grouping of business resources of both tangible and intangible. Kubina, et.,al, (2015) recognize that business intelligence can be introduced as a form of integration of knowledge management and information system within organizations as it would be of a good effect it should be fostered as it’s not programmed. Other important concerns is about knowledge management as it seen as the a strategic growth aspect of an organizations, as it’s encompasses an obvious and determined demonstration of knowledge of the disseminated groups of individuals in the organization (Hammami & Alkhaldi, 2012), in order to advance the business actions as it is a dynamic issue of the organization as a whole. Advancing the success of IS of the organization is critical as the new goal should be leading the organization to appreciate knowledge work (Abate, 2009), where the success of business intelligence system requires the incorporation of information system strategy and knowledge core competences (Tseng, 2014) to establish IT/Business alignment (Breschi et.al., 2003).

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