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Human Resources Information Systems Implementation and Influences in Higher Education: Evidence From Malaysia

Human Resources Information Systems Implementation and Influences in Higher Education: Evidence From Malaysia

Ashkan Davarpanah (Universiti Teknologi Malaysia, Malaysia) and Norshidah Mohamed (Prince Sultan University, Saudi Arabia)
Copyright: © 2020 |Pages: 20
DOI: 10.4018/IJABIM.2020070105
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Abstract

The research seeks to develop and test a theoretical model to explain the implementation and influences of human resource information systems (HRIS's) for a Malaysian higher education institution. Data was gathered from 103 respondents in the institution using a survey questionnaire. Results show that system factor, through information quality, and institution-based trust, through situational normality and structural assurance, contribute to user satisfaction. User satisfaction and situational normality predict user-perceived HRIS benefits. Findings aid researchers and practitioners in human resource function when explaining user-perceived benefits and satisfaction with HRIS implementation. The research advances understanding of the role of HRIS in supporting human capital performance and enhancing productivity.

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