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Top1. Introduction
There is a growing trend in using security cameras at both homes and offices. Several mobile applications are designed to access and control security cameras remotely. Features include live viewing, motion detection, video alerts, night vision, cloud storage and many more. However these benefits introduced to the user of those mobile applications have not yet validated by empirical studies. Also factors affecting the use of these mobile applications are not clear in research. This paper is among the first to try to fill this research gap by empirically examining the factors affecting the use of mobile applications for security cameras at home an office. Furthermore, this paper investigates the expected benefits associated with utilizing these mobile application used to access and control security cameras at home and office. The paper is concerned with answering the two following research questions:
- 1.
What are the factors that affect mobile applications used to access remote security cameras at home and office?
- 2.
What are the benefits associated with using mobile applications used to access remote security cameras at home or office?
The study used both the technology acceptance model (TAM) (Davis, 1989) and the information systems (IS) success model (DeLone and McLean, 2003) as theoretical frameworks and to build the study research model. Survey data from 397 mobile applications users from Orange County and San Bernardino County in Southern California, USA were collected to test the proposed research model and hypotheses through structural equation modeling.
The results and findings of this research should have important implications at both the theoretical and practice level. At the theoretical level, it will fill out a research gap by empirically investigating the factors affecting the use of mobile applications for security cameras at home and office as well as examining the benefits associated with using these mobile applications. At the practice level, the findings of this study should provide helpful insights for designers and developers of mobile applications to focus on the features that users see most beneficial when accessing and controlling their home and office security cameras. Developers of mobile application can then redesign those applications to be more tailored and responsive to users’ needs and requirements.
This paper starts by reviewing literature that leads to the development of the research hypotheses pertaining to the effect of information quality, system quality, and service quality of mobile applications and how they by their turn affect perceived ease of use, perceived usefulness, attitude, behavioral intention, and actual use of these applications. The paper then discusses the research methodology including the research model and sampling. The research results and finding are then provided and analyzed. The conclusion section at the end of the paper discusses theoretical contributions, implication for practice and the limitation of the study as well as recommendations for future research.