Understanding Decisions to Share Minor Public Safety Incidents on Twitter Through a Collective Action Theory Lens

Understanding Decisions to Share Minor Public Safety Incidents on Twitter Through a Collective Action Theory Lens

Mashael Yousef Almoqbel (New Jersey Institute of Technology, USA), Marwa Khalid Alraihan (Saudi Business Machines, Saudi Arabia) and Donghee Yvette Wohn (New Jersey Institute of Technology, USA)
Copyright: © 2021 |Pages: 17
DOI: 10.4018/IJSMOC.2021010105
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Abstract

Social media feeds provide a lot of information that would be of great value to law enforcement. Previous research dedicated considerable attention to sharing large-scale public safety incidents on social media. However, little research focused on minor public safety incidents. According to collective action theory, rational people would not participate in a public good unless there are external incentives other than the benefit from the public good. In this research, the authors use this theory to test public safety as the public good and see if such incentives have an effect on people's decisions to share incidents. They utilize a survey of U.S. adults with a sample of 285 participants. In this research, they hypothesize a positive relationship between decisions to share and engage in public safety on social media and 1) incident location proximity, 2) relationship with the victim, and 3) coercion. Results show general support for the theory's assumptions.
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Literature Review

This section explores social media’s role in crisis relief, discuss collective action theory and its applicability to public safety research, and previous studies on incident location closeness, victim relationship closeness, and coercion.

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