Using the Business Ontology and Enterprise Standards to Transform Three Leading Organizations

Using the Business Ontology and Enterprise Standards to Transform Three Leading Organizations

Mark von Rosing (Global University Alliance, Chateau Du Grand Perray, La Bruere-Loir, France), Nathan Fullington (ConnectWise Inc., Tampa, FL, USA) and John Walker (ConnectWise Inc., Tampa, FL, USA)
DOI: 10.4018/IJCSSA.2016010104
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Abstract

This case story covers the exciting journey of three growth organizations and how they applied the Global University Alliance developed Business Ontology and various enterprise standards to innovate and transform their organization. The paper does so by firstly elaborating on the theory, then it introduces the three organizations, discussed the challenges and issues at hand. Followed by a discussion of their journey and the solution description. Various details about the journey and how enterprise standards where used will be shared, including how these standards assisted these organizations in rethinking their business model, the operating model which effected both the value, revenue and service model as well as the performance and cost model. The case concludes with detailed lessons learned and how the business ontology and standards helped the organizations changed.
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1. A Discussion On The Theory Applied

We understand that case studies are a good way to learn from the knowledge gained and the experiences had by others. This is not a new phenomenon or concept; it is the basic reason of why so many organizations want their employees to work together, collaborate, and create the right circumstances for them to share knowledge. We have found that people not only learned more, but also gained the ability to apply some of these practices within their own organizations. It is also out of that reason we take the time to document the journey discussed in this paper. Although the time needed to document and compare these experiences and concepts can be daunting task in itself, we publish this case story to share our experiences using the business ontology in combination with various enterprise standards. We will therefore first describe the theory and concepts used from the Business Ontology, and then list the standards that we used.

From the Business Ontology developed by the Global University Alliance (GUA), we both used:

  • The business ontology meta objects. (von Rosing & Laurier, 2015; von Rosing & von Scheel, 2016)

  • The clearly defined definitions in terms of the existing taxonomy (von Rosing & Laurier, 2015; von Rosing & von Scheel, 2016)

  • The semantic relationships of the meta objects and thereby the meta models (von Rosing & Laurier, 2015)

  • Working in layers (von Rosing & von Scheel, 2015)

  • Association between meta objects and layers (von Rosing & von Scheel, 2016)

  • Relationships between meta objects and artefacts i.e. models (von Rosing & Laurier, 2015; von Rosing, Urquhart, & Zachman, 2015)

To ensure that we have a common understanding and the right way of thinking across the three organizations discussed in this paper, we used the following publications:

  • 1.

    An Introduction to the Business Ontology (von Rosing & Laurier, 2015)

  • 2.

    Using the Business Ontology to develop Enterprise Standards (von Rosing & von Scheel, 2016).

  • 3.

    The Value of Ontology (von Rosing, Laurier & Polovina, 2015)

  • 4.

    Using a Business Ontology for Structuring Artefacts: Example - Northern Health” (von Rosing, Urquhart & Zachman, 2015).

  • 5.

    Using the Business Ontology to develop a Role Ontology (von Rosing and Zachman, 2016).

  • 6.

    The relationship between Ontology and Modelling concepts: Example Role Oriented Modelling (Hove, von Scheel, Arzumanyan, Zachman, 2016).

  • 7.

    Applying Ontology and Standards for Strategy focused execution: Example SAL Heavylift (Okpurughre, von Rosing, & Grube, 2016).

  • 8.

    Applying Ontology and Standards to develop Smart Applications: Example Dutch Railway (Bach, von Rosing, & von Scheel, 2016).

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