As businesses navigate the complex landscape of environmental sustainability and corporate responsibility, they often need help to effectively integrate Environmental, Social, and Corporate Governance (ESG) principles with Total Quality Management (TQM) practices. This disconnect hinders their ability to meet evolving consumer demands, comply with stringent regulations, and achieve long-term sustainability goals. The lack of integration between ESG and TQM also leads to missed opportunities for synergies and efficiencies, ultimately impacting the bottom line.

ESG and Total Quality Management in Human Resources addresses this critical challenge by providing a comprehensive framework for integrating ESG and TQM principles, particularly within human resources. Based on the latest research and real-world examples, this book offers actionable insights and solutions for integrating ESG and TQM practices to improve organizational sustainability and performance. It equips business leaders, managers, and academics with the tools and knowledge needed to navigate the complexities of sustainability and quality management in today's competitive business environment.

Through in-depth analyses and case studies, this book explores the various dimensions of ESG and TQM integration, highlighting best practices and critical strategies for success. The book offers insights into how organizations can effectively integrate ESG and TQM principles to drive sustainable business practices, from the tourism and healthcare industries to higher education and green investments. Whether you're a seasoned professional, a student, or an academic, this book provides a roadmap for building a resilient and efficient business that meets and exceeds stakeholders' expectations in the 21st century.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

Analysis of ESG Policies and Procedures
Contribution of ESG to Long-Term Sustainability
Emotional Intelligence and Leadership in Health Care Services
Environmental, Social, and Governance Issues in Green Investments
ESG and Total Quality Management in Health Care Services
ESG and Total Quality Management in Tourism Industry
ESG Risk Management Strategies
Global Norms for Sustainability Reporting Based on ESG and TQM Principles
Interactions Between ESG's and TQM Strategies
Long-Term Impact of ESG Investment
National ESG and TQM Research
Regional ESG and TQM Research
Sector ESG and TQM Research
Sustainability in Higher Education
Systematic Evaluation of ESG and TQM Practices

Table of Contents

Search this Book:

Reset

Editor/Author Biographies

Dr Christos Papademetriou, teaches at the University of Neapolis in Pafos since 2010. He is an Assistant Professor in Management – Human Resources Management at the School of Economics, Administration and Computer Science. He is a Coordinator of the Distance Master in Business Administration (DMBA). He was teaching in the Department of Business Administration at the Open University of Cyprus (2017-2020). He obtained a ΒΑ (Hons) in Accounting and Business (2001) and MA in International Management (2002) from the University of Sunderland. He was awarded also a BSc (Hons) in Computing and the Postgraduate Certificate in Information Systems from the University of Portsmouth. He also holds an MA in Real Estate from University of Neapolis. He holds a doctorate (PhD) in Social Science from the University of Leicester, UK. The title of his thesis is “Investigating the Impact of Sequential Cross-Cultural Training on the Level of Sociocultural and Psychological Adjustment of Expatriate Mangers”. Furthermore, he obtained a Postdoctoral from the University of Western Macedonia. His research interests are in the areas of Management, Human Resource Management, Organizational Behaviour, Tourism Business Administration, Educational Management, Service Quality and Tourism and Hospitality Management and Marketing.

Sofia Anastasiadou is a Professor of Statistics and Research Methodology at the University of Western Macedonia (UOWM). Her teaching focuses in the field of cognitive Research Methodology (Quantitative and Qualitative), Educational Research and Statistical Data Analysis, Big Data. She has written three books on Statistics and Research Methodology and has published over 280 articles in International and Greek Journals as well as in International and Greek Conferences. She has participated in scientific dialogues/round tables in more than 200 lectures at International and Greek Conferences. She has organized and co-organized Greek and International Scientific Conferences. She is also a Member of a number of Scientific Committees of International Conferences and is an Associate Editor in a number of International Journals.

Konstantina Ragazou is an Adjunct Prof. at the University of Western Macedonia and an Associate Teaching Staff at the University of Neapolis Pafos. She teaches Accounting and Management, while she works as a strategic consultant in a consultancy company based in London. She has published more than 40 research papers in high-ranking scientific journals.

Alexandros Garefalakis is Certified Public Accountant (Fellow of CPA), Certified Management Accountant (CMA) and he is an Assistant Professor at the Dept. of Business Administration and Tourism at Hellenic Mediterranean University (HMU) in Greece. Also, he has co-authored 7 books on Audit Accounting, Financial Accounting, Management Accounting and Research Methods for Business issues and his areas of research interest include the Disclosure Narrative information, ESG, I.F.R.S, Management Commentary Index (Ma.Co.I), Auditing, Quality of Financial Statements, Weighting models in Accounting, Accounting and Operation Research, Multiple Criteria Decision‐Making in Management Accounting.

Archiving

All of IGI Global's content is archived via the CLOCKSS and LOCKSS initiative. Additionally, all IGI Global published content is available in IGI Global's InfoSci^® platform.