A Method for Social Network Extraction From E-Government

A Method for Social Network Extraction From E-Government

Rasim M. Alguliyev, Ramiz M. Aliguliyev, Gunay Y. Niftaliyeva (Iskandarli)
DOI: 10.4018/978-1-6684-7472-3.ch012
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Nowadays, improvement of governance, ensuring security and timely detection of propaganda against the government are major problems of e-government. The extraction of hidden social networks operating against the state in e-government is one of the key factors to ensure the security in e-government. In this article, a method has been proposed for extracting hidden social networks to improve e-government management, prevent promotion against the government and ensure the security. In this approach, hidden social networks are extracted through the analysis of user's comments via opinion and text mining technologies. The authors assume that all comments are written in one language. Unlike previous methods, to detect social relationships between actors, content analysis technology, namely opinion mining technology was used in the proposed approach.
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2. The Role Of Social Networks In E-Government Management

E-government is defined in the literature as “the use of ICT, particularly the Internet, to enhance the access to and delivery of government information and services to citizens, businesses, government employees, and other agencies” (Hernon et al., 2002, p. 388; Almarabeh & AbuAli, 2010; Zandi & Madjid, 2011). The main difference between the classic government and e-government is the services provided faster, be more efficient in terms of time and finance.

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