MLA
M’Chirgui, Zouhaïer, and Olivier Chanel. "The Adoption and Use of Smart Card Technology in Banking: An Empirical Evidence from the Moneo Electronic Purse in France." Advances in Banking Technology and Management: Impacts of ICT and CRM, edited by Vadlamani Ravi, IGI Global, 2008, pp. 70-87. https://doi.org/10.4018/978-1-59904-675-4.ch005
APA
M’Chirgui, Z. & Chanel, O. (2008). The Adoption and Use of Smart Card Technology in Banking: An Empirical Evidence from the Moneo Electronic Purse in France. In V. Ravi (Ed.), Advances in Banking Technology and Management: Impacts of ICT and CRM (pp. 70-87). IGI Global. https://doi.org/10.4018/978-1-59904-675-4.ch005
Chicago
M’Chirgui, Zouhaïer, and Olivier Chanel. "The Adoption and Use of Smart Card Technology in Banking: An Empirical Evidence from the Moneo Electronic Purse in France." In Advances in Banking Technology and Management: Impacts of ICT and CRM, edited by Vadlamani Ravi, 70-87. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-675-4.ch005
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